Anomali
SaaS
TechnicalAccountManager,SIEM/SecurityAnalytics+Dutch(UKRemote)
“Technical Account Manager, SIEM / Security Analytics + Dutch (UK Remote) at Anomali. Skills: SIEM, Security Analytics, Customer Success, Threat Intelligence. Serve as Anomali Platform power. Build customer relationships”
What You'll Achieve.
Achieve customer success with technology; Achieve security operations goals; Achieve threat intelligence goals; Prove ROI and value; Build reference accounts
Industry & Context.
Problem-solving; Critical thinker
Willing to travel up to 25% of the time., Located in and authorized to work in the UK.
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Engineering, or a related field., Professional fluency in Dutch and English are required., Proven experience (5+ years) in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in a SaaS or technology company with experience in cybersecurity technologies and architectures including coverage areas: SOAR, SIEM, Firewalls, EDR / XDR, Security Controls & Logs, Significant experience working in enterprise accounts, SecOps, and Threat Intel, Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc), grasp of general networking concepts and proficiency with various Operating proficiency with relevant log telemetry (network, Identity, etc), Experience in managing multiple stakeholders and projects as a lead and team player, Customer-first a listener who is customer-oriented and attentive to their needs, Critical thinker with problem-solving enjoys solving technical and challenging issues, Works well under pressure with a high tempo of operations, Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences, Located in and authorized to work in the UK.
Nice to Have
Additional regional language skills like German, French or others are preferred., Experience in using Gainsight, SalesForce, and JIRA preferred.
What You'll Do.
Serve as Anomali Platform power
Build customer relationships
Address customer technical issues
Provide advice and guidance
Manage customer expectations
Be customer's advocate
Track key account progress
Engage with Onboarding Engineers
Engage with Technical Support
Engage with Engineering
Engage with Product Management
How You'll Work.
Team & Collaboration
Collaborate with Onboarding Engineers; Collaborate with Technical Support; Collaborate with Engineering; Collaborate with Sales; Collaborate with Product Management
Communication Scope
Exceptional communication; Presentation skills; Interpersonal skills; Communicate technical concepts
Process & Methodology
Manage multiple projects
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