Anomali
SaaS
TechnicalAccountManager,SIEM/SecurityAnalytics+Dutch(NetherlandsRemote)
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“Technical Account Manager, SIEM / Security Analytics + Dutch (Netherlands Remote) at Anomali. Skills: SIEM, Security Analytics, Customer Success, Technical Account Management. Serve as Anomali Platform power user. Build customer relationships”
What You'll Achieve.
Achieve customer success with the technology; Achieve customer security operations goals; Achieve customer threat intelligence goals; Prove ROI and value; Build reference accounts
Industry & Context.
Problem-solving; Critical thinker
Willing to travel up to 25% of the time.
What They're Looking For.
Must Have
Professional fluency in Dutch and English are required., Proven experience (5+ years) in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in a SaaS or technology company with experience in cybersecurity technologies and architectures including coverage areas: SOAR, SIEM, Firewalls, EDR / XDR, Security Controls & Logs, Significant experience working in enterprise accounts, SecOps, and Threat Intel, Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc), grasp of general networking concepts and proficiency with various log telemetry (network, Identity, etc), Experience in managing multiple stakeholders and projects as a lead and team player, Customer-first a listener who is customer-oriented and attentive to their needs, Critical thinker with problem-solving enjoys solving technical and challenging issues, Works well under pressure with a high tempo of operations, Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences, Located in and authorized to work in the Netherlands.
Nice to Have
Additional regional language skills like German, French or others are preferred., Experience in using Gainsight, SalesForce, and JIRA preferred.
What You'll Do.
Serve as Anomali Platform power user
Build customer relationships
Address customer technical issues
Provide technical advice
Create custom dashboards
Make best practice recommendations
Build reference accounts
Provide feedback to internal teams
How You'll Work.
Team & Collaboration
Engage with Onboarding Engineers; Engage with Technical Support; Engage with Engineering; Partner with Sales; Engage with Product Management
Communication Scope
Exceptional communication; Presentation skills; Interpersonal skills; Effectively communicate technical concepts to non-technical audiences
Full Job Description
## Description Company: Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations. At the center of it is an omnipresent, intelligent, and multilingual Anomali Copilot that automates important tasks and empowers your team to deliver the requisite risk insights to management and the board in seconds. The Anomali Copilot navigates a proprietary cloud-native security data lake that consolidates legacy attempts at visibility and provides first-in-market speed, scale, and performance while reducing the cost of security analytics. Anomali combines ETL, SIEM, XDR, SOAR, and the largest repository of global intelligence in one efficient platform. Protect and drive your business with better productivity and talent retention. Do more with less. Be Different. Be the Anomali. Learn more at http://www.anomali.com. Job Description We are looking for a dedicated, ambitious, curious and self-driven, multi-lingual Technical Account Manager (TAM) to join the EMEA Customer Success team. The TAM is a technical subject matter expert focused on our customers’ success. As an advocate you will usher customers through the maturity journey, use your technical expertise to solve issues, and help our customers achieve their security operations and threat intelligence goals. You will bring a combination of technical expertise and customer relationship skills to the table and be comfortable flexing in either direction as the situation requires. By using your knowledge of CTI and SecOps, you’ll provide technical advice to ensure customers use the technology effectively. You will have an intimate knowledge of your customer’s environment, have a robust knowledge of the Anomali Platform, and understand the opportunities and challenges our customers face. You will monitor usage, create custom dashboards, make best practice recommendations, prove ROI and value, and build reference accounts. The TAM is instrument
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