Alarm. com
TechnicalAccountManagerLATAM
“Technical Account Manager - LATAM at Alarm. com. Skills: Technical Onboarding, Partner Management. Provide ongoing product support and training. Champion partner requirements”
Industry & Context.
Excellent problem-solving skills
Availability to travel up to 65% within the LATAM region., Must work from the Bogota office (Parque de la 93) at least 3 days per week when not traveling.
What They're Looking For.
Must Have
Ability to communicate in English with vendors and internal teams, both in writing and verbally, in a clear, professional manner., Proficiency and up-to-date knowledge of consumer, cloud, and IoT technology., Natural customer service orientation and disposition., Enjoy working with clients and supporting internal customers in the organization., Excellent problem-solving skills., Ability and commitment to meet deadlines, even during high-volume periods., Flexible and positive attitude that fosters team spirit.
Nice to Have
Other languages are a plus., Experience with Intrusion detection systems, access control, home automation, or video over IP.
What You'll Do.
Provide ongoing product support and training
Champion partner requirements
Gather feedback on product improvements
Represent Alarm. com at trade shows
Demonstrate product release features
Respond to partner inquiries
Create training materials
Conduct local and remote tests
Drive adoption of key tools
How You'll Work.
Team & Collaboration
Manage relationships internally across departments; Cooperation with Product Managers and Quality Engineers
Communication Scope
Communicate in English; Clear, professional manner
Applying for this Technical Account Manager - LATAM role?
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