TechnicalAccountManager,India

ABOUT CARTESIA Our mission is to architect AI that learns from and interacts with the world like humans do. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI. ABOUT THE ROLE We’re looking to hire a Technical Account Manager, based in India, to own the enterprise customer technical relationship from signed contract through production and beyond. You’ll be the primary point of contact for a portfolio of India-based enterprise accounts, and a key contributor to how Cartesia expands across the region. This role sits within our broader GTM team and works closely with counterparts at our San Francisco HQ. You’ll be expected to operate with high autonomy during your region, while staying tightly looped with the team at HQ on strategy, product roadmap, and cross-functional issues. You’ll drive customers to go-live, keep them healthy, and grow their usage over time— scoping problems, removing blockers, bringing the right people, and driving to conclusion. YOUR IMPACT - Own the full post-sale technical relationship for a book of India-based enterprise accounts, from pre-go-live scoping through post-launch stabilization and expansion. - Drive customers to go-live with urgency and precision: define success criteria with senior technical stakeholders, design implementation strategy per custome