AWS EMEA SARL (UK Branch)
Technology
TechnicalAccountManager,ESEMEAISV
“Technical Account Manager, ES - EMEA - ISV at AWS EMEA SARL (UK Branch). Skills: Cloud computing, Enterprise support, Technical account management. Build solutions. Provide technical guidance”
What You'll Achieve.
Drive customer adoption; Drive customer use of AWS services; Achieve greatest value from AWS
Industry & Context.
Troubleshooting; Risk management
What They're Looking For.
Must Have
3 of compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment experience, Technical engineering experience
Nice to Have
AWS services or other cloud offerings experience, Internal enterprise or external customer-facing environment experience as a technical lead, Bachelor's degree or equivalent
What You'll Do.
Provide technical guidance
Advocate for customer
Ensure AWS environments remain operationally healthy
Reduce cost and complexity
Develop trusting relationships with customers
Understand business needs
Understand technical challenges
Drive technical discussions regarding incidents
Consult with partners
Collaborate with AWS Solutions Architects
Collaborate with Business Developers
Collaborate with Professional Services Consultants
Collaborate with Sales Account Managers
Find opportunities for customers to gain additional value
Provide detailed reviews of service disruptions
Provide monthly metrics
Provide quarterly metrics
Provide detailed pre-launch planning
Solve problems migrating workloads to cloud
How You'll Work.
Team & Collaboration
Cross-functional teams; AWS Solutions Architects; Business Developers; Professional Services Consultants; Sales Account Managers
Communication Scope
Technical advisory; Customer facing
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