AWS EMEA SARL (Israel Branch)
Technology
TechnicalAccountManager,EnterpriseSupportEMEAPartner
“Technical Account Manager, Enterprise Support - EMEA-Partner at AWS EMEA SARL (Israel Branch). Skills: Cloud computing, Enterprise support, Customer advisory. Build solutions. Provide technical guidance”
What You'll Achieve.
Gain the most value from cloud technology; Drive customers' adoption of AWS services; Drive customers' use of AWS services; Achieve more with the AWS cloud
Industry & Context.
Troubleshooting; Risk management
What They're Looking For.
Must Have
3+ years of technical engineering experience, Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment, Bachelor's degree
Nice to Have
Experience with AWS services or other cloud offerings, Experience in internal enterprise or external customer-facing environment as a technical lead
What You'll Do.
Provide technical guidance
Advocate for the customer
Ensure AWS environments remain operationally healthy
Reduce cost and complexity
Develop trusting relationships with customers
Understand business needs
Understand technical challenges
Drive technical discussions regarding incidents
Consult with a range of partners
Collaborate with AWS Solutions Architects
Collaborate with Business Developers
Collaborate with Professional Services Consultants
Collaborate with Sales Account Managers
Find opportunities for customers to gain additional value
Provide detailed reviews of service disruptions
Provide monthly metrics
Provide quarterly metrics
Provide detailed pre-launch planning
Solve problems across different customers
Migrate workloads to the cloud
Uplift customer capabilities
Run brown bag sessions
How You'll Work.
Team & Collaboration
AWS Solutions Architects; Business Developers; Professional Services Consultants; Sales Account Managers
Communication Scope
Technical discussions; Executive presentations
Process & Methodology
Project planning, Launch planning
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