Camunda
SaaS
TechnicalAccountManager-DACH
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Account Manager - DACH at Camunda. Skills: Technical account management, Customer advisory, Platform adoption, Relationship building. Serve as primary technical contact for enterprise customers. Lead customers through Camunda adoption journey”
What You'll Achieve.
Turn process orchestration vision into measurable business value; Accelerate customer outcomes; Ensure smooth adoption of platform at scale; Drive measurable customer outcomes at scale
Industry & Context.
Solving unique challenges
Security clearance required for public sector accounts, Up to 50% travel during busy periods
What They're Looking For.
Must Have
Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey, Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success, Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations, Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally, Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale, Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives, Work with public sector accounts who require security clearance (non-exclusively, your portfolio may also contain other accounts across the UK or Europe)
Nice to Have
Experience in enterprise automation, business process management, process orchestration, or robotic process automation, Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.), Familiarity with Camunda products
What You'll Do.
Serve as primary technical contact for enterprise customers
Lead customers through Camunda adoption journey
Guide technical adoption plan creation and execution
Deliver technical guidance and best practices
Remove execution risks
Conduct platform and solution health checks
Facilitate escalation management
Advocate for customer needs internally
How You'll Work.
Team & Collaboration
Foster strong, collaborative relationships with cross-functional Camunda teams (Customer Success Managers, Consulting, Support, Product, Engineering, Sales, Pre-Sales)
Full Job Description
[https://app.ashbyhq.com/api/images/user-content/f20716cd-6953-4b9e-88b6-92f7104876aa/f81dc73e-8c16-496c-9931-fa6c41833f82/Screenshot%202026-05-07%20at%2013.55.46.png] Register here https://camunda.com/wb-life-at-camunda/#! Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, https://www.gpbullhound.com/articles/top-100-next-unicorns-the-uk-france-and-germany-lead-with-the-most-promising-technology-companies-in-europe/ 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ https://page.camunda.com/wp-2025-gartner-magic-quadrant-for-boat for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies https://flexa.careers/companies/camunda, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading. About the role: At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day o
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