Company
Media
TechnicalAccountManager,ContentPartnerships
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Account Manager, Content Partnerships”
Industry & Context.
What They're Looking For.
Must Have
3+ years experience, Managing complex relationships, Build trust with partners, Anticipate partner needs, Drive outcomes, Understand platform products, Learn technical concepts, Explain technical concepts, Use data for decisions, Identify trends, Measure success, Demonstrate judgment, Balance customer needs, Balance business priorities, Balance escalation paths, Work across multiple markets, Work across time zones, Work across competing priorities, Communicate clearly, Communicate effectively, Experience with podcast platforms, Familiar with digital audio advertising, Experience supporting scaled accounts, Experience supporting tiered accounts
Nice to Have
Experience with DAI, Experience with DSPs, Experience with SSPs, Experience with programmatic advertising
How You'll Work.
Team & Collaboration
Product teams; Engineering teams; Sales teams; Customer Experience teams; Data teams; Cross-functional teams
Communication Scope
Writing; Presentations; High-stakes conversations
Full Job Description
## What You'll Do Own a portfolio of enterprise podcast publishers and serve as their primary strategic and operational point of contact. Guide partners through onboarding, platform migrations, product launches, and new feature adoption. Build trusted relationships with publisher stakeholders and help them maximize the value of Spotify's podcast platform. Monitor account health, identify risks early, and develop proactive plans to improve adoption, retention, and overall partner success. Translate publisher feedback into actionable insights and partner closely with Product and Engineering teams to improve the platform experience. Develop and refine scalable onboarding, activation, and engagement programs that improve partner outcomes across markets. Collaborate with Sales, Customer Experience, Data, and other cross-functional teams to support revenue, growth, and adoption goals. Contribute to process improvements, documentation, operational excellence, and knowledge sharing across the organization. ## Who You Are You have 3+ years of experience in technical account management, customer success, partner management, or a similar client-facing role within a technology, SaaS, media, or digital platform environment. You are experienced in managing complex stakeholder relationships and can confidently navigate conversations with both business and technical audiences. You know how to build trust with partners, anticipate needs, and drive outcomes through proactive communication and problem-solving. You have a strong understanding of platform-based products and can quickly learn technical concepts and explain them clearly to non-technical audiences. You use data to inform decisions, identify trends, measure success, and guide strategic conversations with partners. You demonstrate strong judgment when balancing customer needs, business priorities, and escalation paths. You are comfortable working across multiple markets, time zones, and competing priorities in a fast-paced e
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