Weekday AI

TechnicalAccountManager

₹8–12L Mumbai, Maharashtra, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Technical Account Manager at Weekday AI. Skills: Technical Account Management, Client Relationship Management, Data Integration, Technical Support, Adtech/Martech Ecosystems. Manage end-to-end client onboarding, ensuring smooth setup and integration of data solutions. Support integrations across DSPs, SSPs, and other data platforms”

What You'll Achieve.

ensuring seamless delivery of data-driven solutions; ensuring the smooth execution of data workflows across platforms; maintain high service standards; ensuring that data integrations, activations, and campaign performance meet expectations; ensuring accuracy; identifying opportunities to enhance client value and drive growth; Ensure SLAs are met

Industry & Context.

Problems you'll solve

Excellent problem-solving skills with the ability to troubleshoot technical issues effectively

Eligibility Requirements

EST shift, Monday to Friday, work from office

What They're Looking For.

Must Have

5 years of experience, 2–3 years of experience in adtech, martech, data operations, or technical account management, understanding of programmatic ecosystems, including DSPs, SSPs, and data activation workflows, Familiarity with data types such as HEM, MAID, and CTV IDs, Excellent problem-solving skills with the ability to troubleshoot technical issues effectively, communication skills to interact with both technical teams and clients, High attention to detail and ability to manage multiple tasks under pressure, Experience working with data platforms and integration processes, Ability to translate business requirements into technical solutions, Proactive mindset with a focus on client success and continuous improvement

Nice to Have

Experience with platforms like The Trade Desk, DV360, Lotame, or LiveRamp is a plus

What You'll Do.

Manage end-to-end client onboarding

ensuring smooth setup and integration of data solutions

Support integrations across DSPs

and other data platforms

Act as the primary technical point of contact for clients and partners

Troubleshoot issues related to data mapping

Monitor data pipelines and ensure timely and accurate data delivery

Validate segment accuracy

and ID mapping consistency

Collaborate with internal tech and data engineering teams to resolve technical issues

Ensure SLAs are met and maintain high standards of service delivery

Maintain documentation for data schemas

Build relationships with clients and provide regular performance updates

Identify upsell and cross-sell opportunities in collaboration with sales teams

Translate client requirements into clear technical tasks and execution plans

How You'll Work.

Team & Collaboration

Collaborate with internal tech and data engineering teams to resolve technical issues; Identify upsell and cross-sell opportunities in collaboration with sales teams

Communication Scope

communication skills to interact with both technical teams and clients; provide regular performance updates

Process & Methodology

Manage end-to-end client onboarding, translate client requirements into clear technical tasks and execution plans

Full Job Description

**This role is for one of the Weekday's clients** **Salary range: Rs 800000 - Rs 1200000 (ie INR 8-12 LPA)** Min Experience: 5 years Location: Mumbai JobType: full-time We are seeking a proactive and detail-oriented Technical Account Manager (TAM) to manage and grow client relationships while ensuring seamless delivery of data-driven solutions. Based in Mumbai (EST shift, Monday to Friday, work from office), this role sits at the intersection of technology, data operations, and client success. As a TAM, you will be responsible for onboarding clients, supporting technical integrations, and ensuring the smooth execution of data workflows across platforms. You will act as the primary technical point of contact, collaborating closely with internal engineering and sales teams to translate client requirements into actionable solutions. This role requires a strong understanding of adtech and martech ecosystems, along with the ability to troubleshoot technical issues and maintain high service standards. The ideal candidate brings a blend of technical knowledge, problem-solving ability, and client-facing experience, ensuring that data integrations, activations, and campaign performance meet expectations. You will also play a key role in monitoring data pipelines, ensuring accuracy, and identifying opportunities to enhance client value and drive growth. **Requirements** **Key Responsibilities** * Manage end-to-end client onboarding, ensuring smooth setup and integration of data solutions * Support integrations across DSPs, SSPs, and other data platforms * Act as the primary technical point of contact for clients and partners * Troubleshoot issues related to data mapping, schema mismatches, uploads, and segment delivery * Monitor data pipelines and ensure timely and accurate data delivery * Validate segment accuracy, match rates, and ID mapping consistency * Collaborate with internal tech and data engineering teams to resolve technical issues * Ensure SLAs are met and maintain

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