TechnicalAccountManager

Transmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce. If you thrive in a dynamic environment, proven history of leadership, excel at technical problem-solving, and are passionate about building lasting customer relationships, we invite you to be an integral part of our dedicated team. Transmit Security is hiring a Technical Account Manager to join our team. This is an individual contributor role; however, we are looking for the right person to lead some of our most strategic accounts in a post-sales technical capacity with the expectation for this role to evolve into a regional leadership position. About the Role: As a Technical Account Manager you are someone who can build key customer technical and business relationships, enable customers to fully utilize the Transmit platform to drive customer adoption and success. You will use your extensive leadership experience, deep technical and problem-solving skills to partner with other internal Transmit teams to deliver a world-class customer experience. This is a remote position; however, the successful candidate must be available during standard business hours in the U. S. Eastern Time Zone (ET) to support team collaboration, customer meetings, and cross-functional activities. What You'll Do: Ensure our customer’s success and adoption of Transmit Security’s solutions Build knowledge of customer’s environments and use cases to become the customer’s champion at Transmit Security Understand our customers' business and technical needs, use cases and priorities, and provide technical guidance on how best to leverage Transmit Solutions to achieve our customers’ desired outcomes Champion the onboarding experience of new customers and driving time-to-value