TechnicalAccountManager

Technical Account Manager Location: Brazil We Are: RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. Our US team includes over 85 people and plays an integral role in our company’s global presence. We combine deep local expertise with a broader company vision to deliver innovative solutions that meet diverse market needs. This role will be based in Latin America (LATAM), working closely with and supporting our US team — connecting global talent with local insight to drive success across campaigns and client relationships. As a Technical Account Manager, you’ll be the go-to expert ensuring campaigns not only launch smoothly but perform flawlessly. You’ll own the technical relationship with a dedicated book of business — digging into data, troubleshooting discrepancies, and making sure every tag, pixel, and placement is doing its job. Whether it's diagnosing delivery issues or optimizing performance across publishers, you’ll bring clarity to complexity and confidence to every client touchpoint. Why RTB House? If you're someone who thrives on problem-solving, loves getting into the technical weeds, and knows that great support is part art, part science — this role is built for you. You Will: Serve as the main technical point of contact for a dedicated book of RTB House business. Investigate and troubleshoot campaign performance issues including complex discrepancies, frequency analysis, publisher and host performance, tag drop offs and other important campaign issues. Monitor pacing and delivery to ensure campaigns are on track to deliver both budget and client goals. Work closely with clients to ensure that RTB House tracking codes are functioning across the websites and troubleshooti