Origin by Prelude

AI

TechnicalAccountManager

$158–250k United States FULL TIME Remote Friendly
The Brief

“Technical Account Manager at Origin by Prelude. Skills: Technical account management, Customer relationship management, Technical support. Serve as primary technical point of contact. Lead product demonstrations”

What You'll Achieve.

Ensure successful onboarding, deployment, and management of customers; Get value from Origin’s platform; Maximize productivity & safety of AI adoption

Industry & Context.

AI
Problems you'll solve

Troubleshoot and resolve technical issues

What They're Looking For.

Must Have

3+ years of experience in technical account management, sales engineering, or a similar customer-facing technical role, Solid background in endpoint security, endpoint management, or IT systems in enterprise environments, Proven ability to explain complex security concepts to both technical and executive-level audiences, communication skills, customer-first mindset, Self-starter who thrives in fast-paced, startup environments with minimal oversight

What You'll Do.

Serve as primary technical point of contact

Lead product demonstrations

Translate customer requirements

Troubleshoot and resolve technical issues

Develop and maintain technical documentation

Act as a customer advocate

How You'll Work.

Team & Collaboration

Working cross-functionally with sales, engineering, and product teams; Coordinating with internal teams; Leveraging internal engineering and security teams; Feeding insights and enhancement requests back to product and engineering teams

Communication Scope

Explain complex security concepts to both technical and executive-level audiences

Process & Methodology

Scalable implementation plans

Free ATS check

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