Origin by Prelude
AI
TechnicalAccountManager
“Technical Account Manager at Origin by Prelude. Skills: Technical account management, Customer relationship management, Technical support. Serve as primary technical point of contact. Lead product demonstrations”
What You'll Achieve.
Ensure successful onboarding, deployment, and management of customers; Get value from Origin’s platform; Maximize productivity & safety of AI adoption
Industry & Context.
Troubleshoot and resolve technical issues
What They're Looking For.
Must Have
3+ years of experience in technical account management, sales engineering, or a similar customer-facing technical role, Solid background in endpoint security, endpoint management, or IT systems in enterprise environments, Proven ability to explain complex security concepts to both technical and executive-level audiences, communication skills, customer-first mindset, Self-starter who thrives in fast-paced, startup environments with minimal oversight
What You'll Do.
Serve as primary technical point of contact
Lead product demonstrations
Translate customer requirements
Troubleshoot and resolve technical issues
Develop and maintain technical documentation
Act as a customer advocate
How You'll Work.
Team & Collaboration
Working cross-functionally with sales, engineering, and product teams; Coordinating with internal teams; Leveraging internal engineering and security teams; Feeding insights and enhancement requests back to product and engineering teams
Communication Scope
Explain complex security concepts to both technical and executive-level audiences
Process & Methodology
Scalable implementation plans
Applying for this Technical Account Manager role?
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