NexusOne
Data Platform
TechnicalAccountManager
“Technical Account Manager at NexusOne. Skills: Solution architecture, Technical advisory, Customer engagement. Be the NX1 technical voice. Hold architectural credibility”
Industry & Context.
Willingness to be on-site at the customer in Charlotte, NC (primary) and NYC (secondary) at 80%+ cadence
What They're Looking For.
Must Have
10–16 years in enterprise data/cloud architecture as an SA, principal engineer, TAM, or equivalent, At least one prior multi-year embedded engagement at a Tier 1 enterprise customer, Hands-on or recent hands-on depth in the modern OSS data stack: Spark, Trino, Airflow, Iceberg, Kubernetes, S3-compatible object storage, Kafka — at scale, Track record of being the customer's technical go-to person at a prior vendor engagement, written technical communication — design memos, architecture decision records, exec briefs that hold up to senior technical review, Willingness to be on-site at the customer in Charlotte, NC (primary) and NYC (secondary) at 80%+ cadence for the WF deployment, For deployments at large banks: deep familiarity with bank IT culture and governance (risk and control frameworks, TPRM, change management, audit cycles)
Nice to Have
Prior background as a Forward Deployed Engineer at Palantir, Resident SA at Databricks, Principal SA at Snowflake/Confluent, or Customer Engineer at a top data platform vendor, Open-source contributions in NX1 stack components (Iceberg, Spark, Trino, Airflow), Conference presence at Subsurface, Trino Summit, Airflow Summit, Data + AI Summit
What You'll Do.
Be the NX1 technical voice
Hold architectural credibility
Translate between customer reality and NX1 engineering
Read design documents
Produce written technical artifacts
Provide technical context
Own NX1-side technical context
Route customer-side technical escalations
Maintain working relationships
Support AE/SAD on technical pre-renewal conversations
Navigate vendor governance
How You'll Work.
Team & Collaboration
Work with customer's technical organization; Internal coordination across NX1; Coordinate with engineering, FDEs, product, SAD, AE
Communication Scope
Written technical communication
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