NexusOne
Data Platform
TechnicalAccountManager
“Technical Account Manager at NexusOne. Skills: Solution architecture, Technical advisory, Customer engagement. Be the NX1 technical voice. Hold architectural credibility”
Industry & Context.
Willingness to be on-site at the customer in Charlotte, NC (primary) and NYC (secondary) at 80%+ cadence, Travel to customer sites
What They're Looking For.
Must Have
10–16 years in enterprise data/cloud architecture as an SA, principal engineer, TAM, or equivalent, At least one prior multi-year embedded engagement at a Tier 1 enterprise customer, Hands-on or recent hands-on depth in the modern OSS data stack: Spark, Trino, Airflow, Iceberg, Kubernetes, S3-compatible object storage, Kafka — at scale, Track record of being the customer's technical go-to person at a prior vendor engagement, Written technical communication — design memos, architecture decision records, exec briefs that hold up to senior technical review, Willingness to be on-site at the customer in Charlotte, NC (primary) and NYC (secondary) at 80%+ cadence for the WF deployment, For deployments at large banks: deep familiarity with bank IT culture and governance (risk and control frameworks, TPRM, change management, audit cycles)
Nice to Have
Prior background as a Forward Deployed Engineer at Palantir, Resident SA at Databricks, Principal SA at Snowflake/Confluent, or Customer Engineer at a top data platform vendor, Open-source contributions in NX1 stack components (Iceberg, Spark, Trino, Airflow), Conference presence at Subsurface, Trino Summit, Airflow Summit, Data + AI Summit
What You'll Do.
Be the NX1 technical voice
Hold architectural credibility
Translate between customer and NX1
Produce written technical artifacts
Provide technical context
Own NX1-side technical context
Route customer-side technical escalations
Maintain working relationships
Support AE/SAD on technical pre-renewal
Navigate vendor governance
How You'll Work.
Team & Collaboration
Work with customer's technical organization; Collaborate with NX1 engineering; Coordinate with FDEs, product, SAD, AE; Build shoulder-to-shoulder with customer teams
Communication Scope
Written technical communication
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