NexusOne

Data Platform

TechnicalAccountManager

Charlotte, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Technical Account Manager at NexusOne. Skills: Solution architecture, Technical advisory, Customer engagement. Be the NX1 technical voice. Hold architectural credibility”

Industry & Context.

Data Platform
Eligibility Requirements

Willingness to be on-site at the customer in Charlotte, NC (primary) and NYC (secondary) at 80%+ cadence, Travel to customer sites

What They're Looking For.

Must Have

10–16 years in enterprise data/cloud architecture as an SA, principal engineer, TAM, or equivalent, At least one prior multi-year embedded engagement at a Tier 1 enterprise customer, Hands-on or recent hands-on depth in the modern OSS data stack: Spark, Trino, Airflow, Iceberg, Kubernetes, S3-compatible object storage, Kafka — at scale, Track record of being the customer's technical go-to person at a prior vendor engagement, Written technical communication — design memos, architecture decision records, exec briefs that hold up to senior technical review, Willingness to be on-site at the customer in Charlotte, NC (primary) and NYC (secondary) at 80%+ cadence for the WF deployment, For deployments at large banks: deep familiarity with bank IT culture and governance (risk and control frameworks, TPRM, change management, audit cycles)

Nice to Have

Prior background as a Forward Deployed Engineer at Palantir, Resident SA at Databricks, Principal SA at Snowflake/Confluent, or Customer Engineer at a top data platform vendor, Open-source contributions in NX1 stack components (Iceberg, Spark, Trino, Airflow), Conference presence at Subsurface, Trino Summit, Airflow Summit, Data + AI Summit

What You'll Do.

Be the NX1 technical voice

Hold architectural credibility

Translate between customer and NX1

Produce written technical artifacts

Provide technical context

Own NX1-side technical context

Route customer-side technical escalations

Maintain working relationships

Support AE/SAD on technical pre-renewal

Navigate vendor governance

How You'll Work.

Team & Collaboration

Work with customer's technical organization; Collaborate with NX1 engineering; Coordinate with FDEs, product, SAD, AE; Build shoulder-to-shoulder with customer teams

Communication Scope

Written technical communication

Full Job Description

ABOUT NEXUS You don't have an AI story if you don't have your data story. That's where NexusOne comes in. We're the converged data platform for the AI era — composable by design, built on an open-source foundation, and AI-native from the ground up. One identity, one governance envelope, one operational layer across every mainframe, data lake, warehouse, and streaming system in the business. For the first time, enterprises can bring their existing stack along instead of rebuilding it — and still give AI agents full context across the estate. What we stand for is simple: sovereign data, interoperable systems, decoupled intelligence — delivered the way modern software should be. No rip-and-replace. No multi-year transformation. Our CEO Anu Jain puts it well: we turn the "ball of yarn" of data integrations into a unified engine — less like assembling car parts, more like buying the car ready to drive. 85+ open-source tools pre-integrated. AI-native automations that deploy and self-heal the stack without human toil. Forward-deployed engineers who build shoulder-to-shoulder with customer teams — hands on keyboards, not just on decks. It's working, and fast. We're tripling revenue year over year, backed by Insight Partners, and running in production in environments most vendors won't touch. Our platform processes credit risk data for 90%+ of US small businesses — 40M+ — every month. Intent signals for 300M+ subscribers monthly for Africa's largest telco. The data and AI layer for a Top 3 US bank. We're 100+ people across the US and India, headquartered in Atlanta. We think big, move fast, and don't mistake activity for progress. We hire people who'd rather ship the rocket than brief someone on it. Check out this podcast of Anu talking about our solution here: https://www.youtube.com/watch?v=g8g50sv5GhQ THE ROLE This is the customer-embedded technical counterpart at one of NX1's flagship enterprise accounts. You'll be the person the customer's technical organization knows b

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