TechnicalAccountManager

Harbour Industries LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. The Technical Account Manager (TAM) is responsible for managing and growing customer accounts in the aerospace wire and cable sector. This hybrid role combines technical product knowledge with inside sales responsibilities, including quoting, order management, and customer support. The TAM will also conduct periodic customer visits to strengthen relationships, support design-in efforts, and identify new business opportunities. * Serve as the primary point of contact for assigned aerospace accounts, providing technical and commercial support. * Respond to RFQs, prepare quotes, and manage the order process from inquiry to delivery. * Collaborate with engineering and product teams to recommend wire and cable solutions tailored to aerospace applications (e.g., high-temp wire, coaxial, and data cables). * Maintain accurate records in CRM systems and provide regular sales forecasts and activity reports. * Conduct periodic customer visits to support design reviews, resolve issues, and identify upselling opportunities. * Coordinate with manufacturing, quality, and logistics teams to ensure on-time delivery and customer satisfaction. * Stay current on industry standards (e.g., MIL-DTL-27500, AS22759) and customer specifications. * Support trade shows, webinars, and technical presentations as needed. * Responsible for coordinating customer complaints / quality issues. * Provide open order reports as needed and process orders through customer portals if required. **Knowledge and Skills Preferred:** * Candidate must have at minimum a bachelor’s degree, preferably in Business, Engineer