TechnicalAccountManager

Are you ready to take your career to the next level with Alarm.com, a rapidly growing and dynamic technology company? We are on the lookout for a talented Technical Account Manager to become a key player in our International Strategic Team, based in Japan. This role offers the unique opportunity to collaborate with our Business Development team to cultivate strong relationships with regional strategic accounts, all while leveraging your technical expertise. Why You'll Love Working with Us: Innovative Environment: Be part of an entrepreneurial company that thrives on innovation and cutting-edge technology. Global Impact: Play a crucial role in ensuring our partners effectively utilize Alarm.com's comprehensive suite of services, from backend integrations to end-user features. Professional Growth: Enhance your skills through hands-on experience with client training, technical issue resolution, and new product deployment. Key Responsibilities: Technical Relationship Management: Build and maintain strong technical relationships with key accounts in the APAC region, guided by our international business development team. Pre-Sales Engineering: Assist with pre-sales engineering needs for key prospects and facilitate entry into new markets. Technical Escalation: Serve as a technical escalation point for any potential issues in the region. Product Training: Conduct product introduction, installation, and training sessions for our business partners. Market Localization: Gather feedback from partners and their customers to enhance our product offering for the local market. Industry Representation: Represent Alarm.com at various industry events alongside the business development team. Product Knowledge: Stay updated on new Alarm.com product and feature releases to efficiently respond to partner inquiries. Feedback Collection: Identify product and feature improvements based on feedback from key partners, tailored for local markets. Regional Travel: Travel across the APAC region