Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, business and corporate development
TechnicalAccountManager,AmazonFuseandMBD
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Account Manager, Amazon Fuse and MBD at Amazon.com Services LLC. Skills: Account management, Project management, Technical requirements, Process improvement. Manage enterprise accounts. Manage technical activities”
What You'll Achieve.
Launch subscription services; Grow distribution; Deliver scalable solutions; Deliver results
Industry & Context.
Problem solver; Drive resolutions
Work with LATAM accounts
What They're Looking For.
Must Have
5+ years program management, 5+ years project management, 5+ years process improvement, Advanced Excel, SQL knowledge, Data-driven improvements, Cross-functional experience, Fluent Spanish
Nice to Have
5+ years end-to-end delivery, Communicate results to leadership, 5+ years process improvements, Stakeholder management experience, Build processes experience, Project management experience, Schedule building experience
What You'll Do.
Manage enterprise accounts
Manage technical activities
Manage operational activities
Manage project launch activities
Lead technical project kick-offs
Onboard Amazon systems
Support subscription delivery
Support preload delivery
Support operational components
Create partner meetings
Lead partner meetings
Create stakeholder meetings
Lead stakeholder meetings
Own pre-launch operations
Own post-launch operations
Own technical account management
Identify product improvements
Drive product improvements
Facilitate incident management
Facilitate problem management
Facilitate change management
Collaborate on business opportunities
How You'll Work.
Team & Collaboration
Internal business teams; Engineering teams; Product teams; Telecom partners; Mobile OEM partners; Amazon teams; Internal stakeholders; Business development; Product management; Marketing teams
Communication Scope
Translate business requirements; Communicate results
Process & Methodology
Program management, Project management, Milestone management, Roadmap prioritization
Full Job Description
Are you an experienced and dynamic Technical Account Manager with significant technical, business and operational expertise? We are seeking a Technical Account Manager to manage partner launch milestones, technical requirements gathering, driving engagement between our Telecom and Mobile OEM partners and various Amazon teams to launch and grow distribution of Amazon subscription Services and Mobile Applications. A successful candidate will have experience working with internal business, Engineering and product teams to deliver scalable product solutions at a global level, have excellent program and project management skills and be proficient in translating business requirements into technical requirements, roadmap prioritization, milestone management and a strong will to deliver results are critical skills for this role. To be successful in this role, you will need to be a self-directed innovator accustomed to working in new territory, a communicator able to influence and motivate teams to action; and a problem solver who can drive immediate resolutions. The position is based in Miami (US), the candidate will work with accounts across LATAM. Key job responsibilities 1. Manages assigned enterprise accounts including major business partners with significant impact. 2. Responsible for managing day-to-day Technical, operational and project launch related activities (Technical Project kick-off, Solution design, HLD closure, Amazon systems on-boarding, milestone tracking, wholesale subscription and preload application delivery support, data tracking and reporting, supporting all operational components of our mobile partnerships 3. Creates and leads meetings with enterprise partners and internal stakeholders regarding variety of Amazon’s apps and services 4. Own the pre and post-launch operational and technical account management of multiple partners across multiple geographic locations. Identify and drive improvements in Amazon products on behalf of assigned partners and ac
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