TechnicalAccountDirector,Automotive

## The Role We are hiring a Technical Account Director to own highly strategic relationships with OEM customers with multiple entities in their corporate families. These are multi-year enterprise engagements with stakeholders across engineering, perception, planning, and executive leadership in both the US and Japan. The stakes are high and the accounts are growing. You will be the single point of contact for this account. You own the relationship, the program, and the commercial expansion. You run the cadence, you build the org map, and you drive alignment across every active workstream. Engineers, FDEs, product, and executives all plug into the account through you. This is a technical role. You will sit in rooms with perception leads, simulation engineers, and ML infrastructure architects and you need to hold your own. You need to understand the sim-to-real gap, how sensor simulation works, what makes a replica production-grade, and where the hard tradeoffs live in customer integration. You do not need to write code. You do need to anticipate where a technical approach might hit a wall and proactively recommend a better path. You also need to know when to pull in our FDEs and engineers for hands-on product depth. ## What you will do Own the account end to end: relationship, technical guidance, commercial, escalations, expansion, and renewal. Be the single point of contact for every inbound and outbound communication with the customer. Set and hold internal SLAs on response times. Guide the customer's technical approach to integration, simulation usage, and replica adoption. Spot risks early and proactively recommend the path that gets them to production faster. Program manage 5 to 8 concurrent workstreams across PD and customer teams, driving alignment on status, progress, blockers, and decisions between both sides. Build and maintain a deep org map across the customer's corporate family: decision makers, champions, blockers, budget holders, and how the entities c