TechLeadManager,Foundations

Profound is on a mission to help companies understand and control their AI presence. We are hiring a Tech Lead Manager to build and lead our Foundations team in San Francisco. Foundations owns the shared services that every product team at Profound depends on: identity and access, multi-tenancy, billing, audit and activity logs, and the internal tooling that powers our admin and operations workflows. This is the team that decides how customers log in, how we model self-serve versus enterprise accounts, how we bill them, how we track what happens in the product, and how our internal teams operate it day-to-day. The work is high-leverage, deeply cross-functional, and frequently customer-facing, since enterprise SSO and provisioning are often part of the sales process. This is a hybrid role. You'll spend roughly half your time on technical leadership and architecture, and half on people management, hiring, and execution. We expect you to write code, review PRs, and be in the details on critical decisions. We also expect you to grow engineers, run a tight planning process, and own outcomes for the team. The Foundations team owns authentication and authorization (SSO, SAML, OIDC, SCIM provisioning, session management, and the authorization model spanning self-serve users, enterprise tenants, and internal admins); account types and tenancy (the data model and product surface for self-serve accounts, enterprise organizations with complex hierarchies, and internal admin access, including org switching, role assignment, invitation flows, and tenant isolation); billing (subscription management, invoicing, Stripe integration, and our in-house metering service that handles billions of events per day); audit and activity logs (the systems that track what users and admins do in the product, critical for enterprise security reviews, customer-facing activity feeds, and internal investigations); and internal admin tooling (the admin panel that customer success, sales engineering, an