Hewlett Packard Enterprise
IT
TechCenterTechnologyConsultantwithTurkish
Neural analysis suggests this role is
optimal for Mid candidates.
“Tech Center Technology Consultant with Turkish at Hewlett Packard Enterprise. Skills: technical support, technology solutions, product portfolio expertise, technical information analysis, technical discussions, technical knowledge acquisition, HPE technologies and solutions, customer business requirements analysis, solution configuration, architecture design, sizing activities, technical solution parameter identification, technical solution constraint identification, SLA adherence, ticketing sys”
What You'll Achieve.
Ensure customer satisfaction.; Deliver output within defined SLAs.
Industry & Context.
analytical skills with the ability to identify and solve problems
Hybrid work model with an expectation to work on average 2 days per week from an HPE office.
What They're Looking For.
Must Have
ability to analyze complex technical information and communicate effectively to diverse audiences, Fluent in written and verbal English and German language
Nice to Have
Industry certifications based on knowledge or experience are an advantage
What You'll Do.
Provide technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs.
Build and maintain effective customer relationships to ensure satisfaction.
Provide the deepest level of product- and technology-specific expertise to support deal pursuits.
Provide expert answers to highly complex technical questions about HPE’s product portfolio
particularly those where information is scarce or hard to locate.
Analyze complex technical information and communicate it effectively to diverse audiences.
Engage in technical discussions with requestors and customers
demonstrating clear understanding.
and grow technical knowledge of HPE technologies and solutions
deepening expertise within your specialization.
Understand customer business requirements from a technical perspective and use expertise to propose and configure solutions that help achieve their goals.
Participate in complex architecture
and sizing activities by identifying site-specific parameters and constraints affecting the technical solution.
Deliver output within defined SLAs and ensure proper tracking in the ticketing system.
Professionally manage customer expectations and address concerns effectively.
Demonstrate technical competence in communications with customers and partners.
Proactively learn about new products
and available resources.
Take on additional responsibilities as you grow into the role (e. g.
or other support functions within and outside the team).
Share knowledge and experience with peers.
Train and coach new colleagues.
Carry out administrative activities related to mentioned content of work
Provide technical presales support — from general compatibility checks to in-depth technology consultancy — to HPE Sales and Presales teams
as well as top-selling partners and distributors.
Create Hybrid IT solutions using HPE configuration tools.
Deliver services via email with a customer-oriented approach.
How You'll Work.
Team & Collaboration
Share knowledge and experience with peers.; Train and coach new colleagues.; Provide technical presales support — from general compatibility checks to in-depth technology consultancy — to HPE Sales and Presales teams, as well as top-selling partners and distributors.
Communication Scope
ability to analyze complex technical information and communicate effectively to diverse audiences; Effective written and verbal communication skills; Demonstrate technical competence in communications with customers and partners
Process & Methodology
Basic project management capabilities
Full Job Description
Tech Center Technology Consultant with Turkish This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** The Tech Center Consultant is responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs. Build and maintain effective customer relationships to ensure satisfaction. Provide the deepest level of product- and technology-specific expertise to support deal pursuits. **Job specifics/responsibilities: ** * Provide expert answers to highly complex technical questions about HPE’s product portfolio, particularly those where information is scarce or hard to locate. * Analyze complex technical information and communicate it effectively to diverse audiences. * Engage in technical discussions with requestors and customers, demonstrating clear understanding. * Acquire, maintain, and grow technical knowledge of HPE technologies and solutions, deepening expertise within your specialization. * Understand customer business requirements from a technical perspective and use expertise to propose and configure solutions that help achieve their goals. * Participate in complex architecture, design, and siz
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