Hewlett Packard Enterprise
Technology
TechCenterTechnologyConsultantforSAPSolutions
Neural analysis suggests this role is
optimal for Senior candidates.
“Tech Center Technology Consultant for SAP Solutions at Hewlett Packard Enterprise. Skills: SAP technology solutions, Technical support, Customer satisfaction, Product- and technology-specific expertise, Technical architecture, design, and sizing. Providing technical support and/or leadership in the creation and delivery of SAP technology solutions. Create and maintain effective customer relationships”
What You'll Achieve.
Secure customer satisfaction; Help customers achieve their business goals; Provide your output within the defined SLA
Industry & Context.
Analyze very technical information; Problem detection and solving skills; Use technical expertise to propose and configure solutions
Work on average 2 days per week from an HPE office
What They're Looking For.
Must Have
Some expertise in SAP ecosystem including SAP HANA–based architectures, 5+ years of experience in technology industry with focus on technical selling, Proven IT background through either job history or education, who can analyze very technical information and communicate it effectively to different kinds of audiences, Fluent in written and verbal English
Nice to Have
Knowledge-based and experienced-based industry certifications preferred
What You'll Do.
Providing technical support and/or leadership in the creation and delivery of SAP technology solutions
Create and maintain effective customer relationships
Provide the deepest level of product- and technology-specific expertise available to customers
Analyze very technical information and communicate it effectively
Understand and have technical discussions with requestors and customers
and demonstrate technical knowledge of HPE’s technology and solutions
Deepen expertise within an area of specialization
Understand customer business requirements from a technical viewpoint
Use technical expertise to propose and configure solutions
Participate in complex technical architecture
Identify site-specific parameters and constraints that impact the technical solution
Provide output within the defined SLA
Properly track work in our ticketing system
Professionally manage customer expectations
Respond to customer concerns
Demonstrate technical competence in customer/partner communications
Proactively learn about new products and features
Take on additional tasks and responsibilities
Share knowledge and experience with peers
Train and coach new colleagues
Carry out administrative activities
How You'll Work.
Team & Collaboration
Share knowledge and experience with peers; Train and coach new colleagues; Work with HPE Geos; Work with HPE Geo Presales and Sales stakeholders; Work with Direct and Indirect RTM; Work with Portfolio stakeholders; Work with Customers – Geo Sales and Presales teams; Work with HPE Customers (if applicable); Work with HPE Partners (if applicable); Work with 3Party suppliers/vendors (if applicable); Cross-Functional Teamwork
Communication Scope
Analyze very technical information and communicate it effectively to different kinds of audiences; Understand and have technical discussions with our requestors and customers; Demonstrate technical competence in customer/partner communications; Good written and verbal communication skills
Process & Methodology
Basic project management skills
Full Job Description
Tech Center Technology Consultant for SAP Solutions This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** The Tech Center consultant is responsible for providing technical support and/or leadership in the creation and delivery of SAP technology solutions designed to meet a customer’s business needs. Create and maintain effective customer relationships to secure customer satisfaction. Provide the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations. **Job specifics/responsibilities:** * Analyze very technical information and communicate it effectively to different kinds of audiences * Understand and have technical discussions with our requestors and customers * Acquire, maintain, grow, and demonstrate technical knowledge of HPE’s technology and solutions and deepen your expertise within an area of specialization * Understand customer business requirements from a technical viewpoint and use technical expertise to propose and configure solutions which help customers achieve their business goals * Participate in complex technical architecture, design, and sizing, by identifying site-specific
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