CHECK24
Online Services
Teamleiter(m/w/d)KundenmanagementMietwagen
“Teamleiter (m/w/d) Kundenmanagement Mietwagen at CHECK24. Skills: Customer management, Team leadership, Customer experience. Manage own team in customer service. Technical and disciplinary leadership”
Industry & Context.
Solution-oriented; Pragmatic solutions
What They're Looking For.
Must Have
Completed commercial apprenticeship or comparable degree, First leadership experience, Experience in customer service, service center, or tourism/rental car industry, Confident demeanor, Strong communication skills, Ability to motivate and lead employees, Customer orientation, Service-oriented thinking, Pragmatic and customer-friendly solutions, Good knowledge of relevant travel destinations, Structured work, Overview in challenging situations, Independent and goal-oriented implementation, High internet affinity, Confident handling of MS Office, Negotiation-proof German, Good English skills
Nice to Have
Knowledge of relevant tourist software programs (e.g., Toma and Iris+), Curiosity for AI-based tools, Interest in digital trends
What You'll Do.
Manage own team in customer service
Technical and disciplinary leadership
Manage daily business
Coordinate communication with international rental car partners
Promote professional and personal development of team
Support customers with complex rental car issues
Ensure excellent customer experiences
Handle complaints and damage cases
Collaborate with team leaders and management
Contribute to process and service development
How You'll Work.
Team & Collaboration
Cross-location collaboration; Work with team leaders; Work with management
Communication Scope
Communication skills
Applying for this Teamleiter (m/w/d) Kundenmanagement Mietwagen role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about CHECK24?
Real rants from real employees. Read before you apply.