Company
Manufacturing
TeamleadService
Neural analysis suggests this role is
optimal for experienced candidates.
“Teamlead Service. Skills: Service operations, Team leadership, Process improvement. Organize and coordinate activities within the team. Monitor planning, quality, and capacity”
What You'll Achieve.
Ensure efficient execution of service activities and projects; Achieve healthy margins on assignments
Industry & Context.
Regular travel between Nijmegen and Oss, Travel to international locations several times a year
What They're Looking For.
Must Have
HBO level of thinking, MBO+ level with extensive experience, Several years of experience in a technical or project-driven work environment, Communication skills
Nice to Have
Extensive experience in a similar leadership role within a technical environment
What You'll Do.
Organize and coordinate activities within the team
Act as link between Service Manager
Ensure team members have resources
Lead in a coaching-oriented manner
Encourage personal and professional development
Ensure service activities and projects are carried out
Act as main point of contact for progress
Contribute to contract development
Ensure successful execution of assignments
and continuity of operations
Organize and lead your team
Ensure efficient distribution of work
Coach and develop your team members
Contribute to operational strategies
Support process improvements
Support policy implementation
Act as point of contact for internal and
Maintain contact with customers and partners
Collaborate with departments such as Engineering
Manage daily operations
Develop and support the service team
How You'll Work.
Team & Collaboration
International service team; Service Manager; Service Coordinators; Service Engineers; Internal stakeholders; External stakeholders; Clients; Customers; Partners; Engineering department; Installation department; HR department; Controlling department
Communication Scope
Progress communication; Content communication; Quality communication
Process & Methodology
Service activities, Service projects
Full Job Description
### What will you be doing? As a Team Lead Service , you organize and coordinate the activities within the team. You monitor the planning, quality, and capacity of the international service team. In addition, you act as the link between the Service Manager, Service Coordinators, and Service Engineers, including at international locations. You ensure that your team members have the right resources, knowledge, and support to perform their work effectively. You lead in a coaching-oriented manner and encourage both the personal and professional development of your team members. Together with the service coordinators, you ensure that service activities and projects are carried out efficiently and in accordance with agreements, specifications, and target margins. You act as the main point of contact for progress, content, and quality, both internally and towards clients. You also contribute to contract development and the successful execution of assignments with healthy margins. The service assignments and projects range from operational activities to more complex projects. In this role, you will also actively contribute to the development of the department’s operational strategy and support process improvements and policy implementation. You will regularly travel between the locations in Nijmegen and Oss. In addition, you will visit the international locations in La Ciotat and Vilanova several times a year. Your responsibilities include: * Monitoring the quality, progress, and continuity of operations * Organizing and leading your team while ensuring an efficient distribution of work * Coaching and developing your team members * Actively contributing to operational strategies and process improvements * Acting as the point of contact for internal and external stakeholders, maintaining contact with customers and partners, and collaborating with departments such as Engineering, Installation, HR, and Controlling ### What do we offer you? You will work in a dynamic and techni
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