Caribou Coffee
Teammember
“Team member at Caribou Coffee. Skills: Guest Service, Beverage preparation, Food preparation, Order taking, Cash handling, Cleanliness standards. Creating day making experiences through delivering unparalleled guest service. Making world-class hand-crafted beverages”
What You'll Achieve.
Creating day-making experiences that spark a chain reaction of GOOD; Delivering unparalleled guest service; Making world-class hand-crafted beverages; Making the biggest difference
Industry & Context.
Proactively solving guest opportunities; Differentiates between problems that can be solved directly and when to ask for leader support
Physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours., These physical demands may be accomplished with or without reasonable accommodations.
What They're Looking For.
Must Have
Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends., Must be at least 16 years of age.
Nice to Have
Restaurant, retail, or guest service experience.
What You'll Do.
Creating day making experiences through delivering unparalleled guest service
Making world-class hand-crafted beverages
Bringing the Purpose and Values of Caribou to life in every interaction
Developing personal ongoing relationships with guests
Practicing active listening and connection
Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
Making enthusiastic and knowledgeable recommendations to delight guests
Creating day making experiences that spark a chain reaction of GOOD
Hand-crafting beverages to order per Caribou standard operating procedures
and serving Caribou food offerings to Caribou standard operating procedures
Floating between barista and guest service
and willingly fulfilling all team member roles and responsibilities
Taking guest orders & managing cash drawer and following all cash handling policies and procedures
Maintaining the look and feel of a well-run store by following cleanliness
sanitization and organization standards
Actively thinking and acting upon what the team and guest will need in the future
Differentiating between problems that can be solved directly and when to ask for leader support
Understanding that the team is managing multiple priorities and willingly taking direction from leaders
Bringing the Core Values to life in all that you do: Support One Another
Bringing joy to the opportunity to interact with others and make fun happen
Relishing the opportunity to be helpful to others – both to team members and guests
Having a learner’s mentality and having a desire to get better and do things correctly and effectively
Showing up in every situation looking to do the right thing
serve with love and make the biggest difference
Taking ownership for and being eager to make a positive impact on others
Showing up ready and willing to be a reliable team player and support one another
Being resilient under pressure and willing to ask for help
How You'll Work.
Team & Collaboration
Support One Another; Willingly takes direction from leaders; Reliable team player and support one another
Communication Scope
Practicing active listening and connection
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