Caribou Coffee
TeamMember
“Team Member at Caribou Coffee. Provide incredible Guest Service. Develop personal ongoing relationships with guests”
Industry & Context.
Solve guest opportunities
Lifting up to 50 pounds, Standing for 4 to 8 hours
What They're Looking For.
Must Have
Ability to work early mornings, evenings, holidays, weekends, At least 16 years of age
Nice to Have
Restaurant experience, Retail experience, Guest service experience
What You'll Do.
Provide incredible Guest Service
Develop personal ongoing relationships with guests
Practice active listening and connection
Anticipate guest needs
Proactively solve guest opportunities
Demonstrate product knowledge
Demonstrate hospitality
Make enthusiastic recommendations
Make knowledgeable recommendations
Create day making experiences
Spark a chain reaction of GOOD
Hand-craft beverages to order
Prepare food offerings
Float between barista and guest service
Fulfill all team member roles
Follow cash handling policies
Follow cash handling procedures
Maintain store look and feel
Follow cleanliness standards
Follow sanitization standards
Follow organization standards
Actively think about team needs
Actively think about guest needs
Differentiate solvable problems
Ask for leader support
Understand team manages multiple priorities
Willingly take direction from leaders
Bring Core Values to life
Bring joy to interactions
Relish opportunity to be helpful
Be helpful to team members
Have a learner’s mentality
Desire to do things correctly
Desire to do things effectively
Show up looking to do the right thing
Make the biggest difference
Take ownership for impact
Be eager to make positive impact
Show up ready to support
Be willing to support one another
Be resilient under pressure
Be willing to ask for help
How You'll Work.
Team & Collaboration
Support One Another; Make Fun Happen; Be Yourself; Take Ownership; Serve With Love
Applying for this Team Member role?
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