Caribou Coffee
TeamMember
“Team Member at Caribou Coffee. Provide incredible Guest Service. Develop personal ongoing relationships with guests”
Industry & Context.
Solve guest opportunities; Differentiate between problems
Lifting up to 50 pounds, Standing for 4 to 8 hours, Moving intermittently during working hours
What They're Looking For.
Must Have
Ability to work early mornings, evenings, holidays, and/or weekends, Must be at least 16 years of age
Nice to Have
Restaurant experience, Retail experience, Guest service experience
What You'll Do.
Provide incredible Guest Service
Develop personal ongoing relationships with guests
Practice active listening and connection
Anticipate guest needs
Proactively solve guest opportunities
Demonstrate product knowledge
Demonstrate hospitality
Make enthusiastic recommendations
Make knowledgeable recommendations
Create day making experiences
Hand-craft beverages to order
Prepare food offerings
Float between barista and guest service
Fulfill all team member roles
Follow cash handling policies
Maintain store cleanliness
Maintain store sanitization
Maintain store organization
Think about future team and guest needs
Act upon future team and guest needs
Differentiate between solvable problems
Ask for leader support
Take direction from leaders
Bring Core Values to life
Bring joy to interactions
Have a learner's mentality
Do things effectively
Make the biggest difference
Take ownership for impact
Be eager to make positive impact
Show up ready to work
Be a reliable team player
Be resilient under pressure
How You'll Work.
Team & Collaboration
Support one another; Fulfill all team member roles
Applying for this Team Member role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Caribou Coffee?
Real rants from real employees. Read before you apply.