Evolution

Gaming

TeamManager

$48–52k Grand Rapids, Michigan, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Team Manager at Evolution. Skills: Team management, Operational oversight, Performance improvement. Manage team. Supervise team”

What You'll Achieve.

Meet company targets; Execute weekly improvement plan; Execute monthly improvement plan; Execute quarterly improvement plan

Industry & Context.

Gaming
Problems you'll solve

Ad-hoc situation management

What They're Looking For.

Must Have

2 years Supervisory experience, Technically proficient in computer programs, Ability to work flexible hours, Managerial courage, Prompt and organized

Nice to Have

Travel may be required

What You'll Do.

Be first point of contact

Produce required results

Create improvement plan

Execute improvement plan

Participate in recruitment

Participate in training

Coach subordinates on shift

Organize team meetings

Organize individual meetings

Lead individual meetings

Manage employee expectation

Manage employee requests

Establish cross departmental cooperation

Maintain cross departmental cooperation

Work with internal systems

Handle disciplinary cases

Manage ad-hoc situations

Manage scheduling process

How You'll Work.

Team & Collaboration

Cross departmental cooperation

Process & Methodology

Deadline management

Full Job Description

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties. Responsibilities: * Manage, supervise, coach, motivate and build team spirit * Be the first point of contact for subordinates * Present new ideas and policies to prospective teams * Work within your own team/s to produce the required results and to meet Company targets * Prepare and monitor teams’ KPI data, create and execute weekly/monthly/quarterly improvement plan * Participate in subordinates’ recruitment and training process * Be an example of a star performer and coach other subordinates on shift * Organize and lead team and individual meetings * Manage employee expectation and eventual requests * Establish and maintain cross departmental cooperation * Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.) * Handle disciplinary cases * Manage projects and deadlines set by your direct managers * Manage ad-hoc situations which may occur on shift in an appropriate manner * Manage scheduling process * Routine floor walks within the studio ## Qualifications * Minium 2 years of Supervisory or Shift Leader experience * Technically proficient in computer programs, especially Microsoft Office * The ability to work flexible hours * Managerial courage to lead and hold others accountable * Prompt and organized * Travel may be required ## Additional Information * Competitive Annual Salary ($48k-$52K) * Paid Time Off * 401K Match * Paid Holidays * Employee Referral Program *

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