Evolution
hospitality
TeamManager
Neural analysis suggests this role is
optimal for mid candidates.
“Team Manager at Evolution. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Manage, supervise, coach, motivate and build team spirit. Be the first point of contact for subordinates”
Industry & Context.
Manage ad-hoc situations which may occur on shift in an appropriate manner
Travel may be required
What They're Looking For.
Must Have
Minimum 2 years of Supervisory or Shift Leader experience, Technically proficient in computer programs, especially Microsoft Office, The ability to work flexible hours, Managerial courage to lead and hold others accountable, Prompt and organized
What You'll Do.
motivate and build team spirit
Be the first point of contact for subordinates
Present new ideas and policies to prospective teams
Work within your own team/s to produce the required results and to meet Company targets
Prepare and monitor teams’ KPI data
create and execute weekly/monthly/quarterly improvement plan
Participate in subordinates’ recruitment and training process
Be an example of a star performer and coach other subordinates on shift
Organize and lead team and individual meetings
Manage employee expectation and eventual requests
Establish and maintain cross departmental cooperation
Work with internal systems (JIRA
Handle disciplinary cases
Manage projects and deadlines set by your direct managers
Manage ad-hoc situations which may occur on shift in an appropriate manner
Manage scheduling process
Routine floor walks within the studio
How You'll Work.
Team & Collaboration
Establish and maintain cross departmental cooperation
Communication Scope
Present new ideas and policies to prospective teams; Organize and lead team and individual meetings
Process & Methodology
Manage projects and deadlines set by your direct managers
Full Job Description
Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties. Responsibilities: * Manage, supervise, coach, motivate and build team spirit * Be the first point of contact for subordinates * Present new ideas and policies to prospective teams * Work within your own team/s to produce the required results and to meet Company targets * Prepare and monitor teams’ KPI data, create and execute weekly/monthly/quarterly improvement plan * Participate in subordinates’ recruitment and training process * Be an example of a star performer and coach other subordinates on shift * Organize and lead team and individual meetings * Manage employee expectation and eventual requests * Establish and maintain cross departmental cooperation * Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.) * Handle disciplinary cases * Manage projects and deadlines set by your direct managers * Manage ad-hoc situations which may occur on shift in an appropriate manner * Manage scheduling process * Routine floor walks within the studio ## Qualifications * Minium 2 years of Supervisory or Shift Leader experience * Technically proficient in computer programs, especially Microsoft Office * The ability to work flexible hours * Managerial courage to lead and hold others accountable * Prompt and organized * Travel may be required ## Additional Information * Competitive Annual Salary ($48k-$52K) * Paid Time Off * 401K Match * Paid Holidays * Employee Referral Program *
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