Evolution

hospitality

TeamManager

$48–52k Grand Rapids, Michigan, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Team Manager at Evolution. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Manage, supervise, coach, motivate and build team spirit. Be the first point of contact for subordinates”

What You'll Achieve.

meet Company targets

Industry & Context.

hospitality
Problems you'll solve

Manage ad-hoc situations which may occur on shift in an appropriate manner

Eligibility Requirements

Travel may be required

What They're Looking For.

Must Have

Minimum 2 years of Supervisory or Shift Leader experience, Technically proficient in computer programs, especially Microsoft Office, The ability to work flexible hours, Managerial courage to lead and hold others accountable, Prompt and organized

What You'll Do.

motivate and build team spirit

Be the first point of contact for subordinates

Present new ideas and policies to prospective teams

Work within your own team/s to produce the required results and to meet Company targets

Prepare and monitor teams’ KPI data

create and execute weekly/monthly/quarterly improvement plan

Participate in subordinates’ recruitment and training process

Be an example of a star performer and coach other subordinates on shift

Organize and lead team and individual meetings

Manage employee expectation and eventual requests

Establish and maintain cross departmental cooperation

Work with internal systems (JIRA

Handle disciplinary cases

Manage projects and deadlines set by your direct managers

Manage ad-hoc situations which may occur on shift in an appropriate manner

Manage scheduling process

Routine floor walks within the studio

How You'll Work.

Team & Collaboration

Establish and maintain cross departmental cooperation

Communication Scope

Present new ideas and policies to prospective teams

Process & Methodology

Manage projects and deadlines set by your direct managers

Full Job Description

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties. Responsibilities: * Manage, supervise, coach, motivate and build team spirit * Be the first point of contact for subordinates * Present new ideas and policies to prospective teams * Work within your own team/s to produce the required results and to meet Company targets * Prepare and monitor teams’ KPI data, create and execute weekly/monthly/quarterly improvement plan * Participate in subordinates’ recruitment and training process * Be an example of a star performer and coach other subordinates on shift * Organize and lead team and individual meetings * Manage employee expectation and eventual requests * Establish and maintain cross departmental cooperation * Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.) * Handle disciplinary cases * Manage projects and deadlines set by your direct managers * Manage ad-hoc situations which may occur on shift in an appropriate manner * Manage scheduling process * Routine floor walks within the studio ## Qualifications * Minium 2 years of Supervisory or Shift Leader experience * Technically proficient in computer programs, especially Microsoft Office * The ability to work flexible hours * Managerial courage to lead and hold others accountable * Prompt and organized * Travel may be required ## Additional Information * Competitive Annual Salary ($48k-$52K) * Paid Time Off * 401K Match * Paid Holidays * Employee Referral Program *

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