Amazon
Corporate Operations, Machine Learning Data Operatio, Artificial Intelligence
TeamManager,AmazonArtificialGeneralIntelligence(AGI)
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“Team Manager, Amazon Artificial General Intelligence (AGI) at Amazon. Skills: People management, Operational leadership, Process improvement. Manage team size of 25 ML Data Associates. Ensure quality compliance for ML data workflows”
What You'll Achieve.
Meet known SLAs; Meet task completion targets
Industry & Context.
Analytical reasoning; Logical reasoning
What They're Looking For.
Must Have
Bachelor’s degree in a relevant field, 12+ months of people management experience, Proficiency in English and Spanish, 23-25 direct reports management experience, Experience understanding performance metrics, Experience managing process escalations, Microsoft Office proficiency, Organizational skills, Adaptability to fast paced environment, Analytical problem solving skills, People skills, Excellent communication skills, Detail oriented
Nice to Have
Portuguese C1+ Proficiency, Experience with process improvement tools, Experience with quality control methods, Ability to lead diverse talent, Work cross-functionally, Build consensus on difficult issues, Interest in hiring and developing people, Leadership experience in coaching, Leadership experience in performance management, Experience with speech and language technology
What You'll Do.
Manage team size of 25 ML Data Associates
Ensure quality compliance for ML data workflows
and efficiency metrics
Highlight trends and gaps
Provide status reports
Ensure escalations reach the right people
Adhere to confidentiality requirements
Adhere to compliance requirements
Liaise with Program Management
Liaise with global operations team lead
Propose mitigation strategies
Provide feedback to direct reports
Provide coaching to direct reports
Identify process-related improvement
Implement process-related improvement
Present data in business meetings
Present data in reviews
How You'll Work.
Team & Collaboration
Cross-functional teams; Global operations teams
Communication Scope
Spanish; English
Full Job Description
Join the Frontline of AI and Machine Learning! Are you passionate about shaping the future of artificial intelligence? Our innovative team is at the vanguard of machine learning technology, delivering high-quality data solutions that power the next generation of AI models. We're revolutionizing user experiences through advanced Machine Learning (ML) applications. Key job responsibilities We're looking for a forward-thinking Team Manager to lead our operations in Speech and Language Solutions (SLS). In this role, as Team Manager, your key responsibilities will be: • Manages team size of approximately 25 ML Data Associates. • Responsible for known SLAs and task completion targets (within provided capacity) for specific customers, workflows and delivery priorities. • Ensures ML data workflows are quality compliant. Analyzes ML data, tickets, productivity, and efficiency metrics. Highlights of trends, gaps, etc. Provides status reports. • Identifies risks and ensures escalations reach the right people. Adherence to confidentiality and compliance requirements. • Liaise with Program Management and other global operations team lead to managing risks & proposing mitigation strategies. • Provide regular, formal & informal feedback/coaching direct reports on demonstrating leadership principles in their role. • Identify and help implement process-related improvement using methodologies such as Kaizen, Six Sigma, or Lean. • Presents data in business meetings/reviews. • Demonstrated passion for delivering a positive customer experience and maintaining composure in ambiguous and difficult situations. • Communicate effectively in Spanish and English. If you're ready to make a significant impact on the world of AI and lead a team on the Frontline of Speech and Language Technology, we want to hear from you. Join us in shaping the future of artificial intelligence! Basic Qualifications: - Bachelor’s degree in a relevant field, such as Business Administration, Computer Science, Engine
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