VELUX

TeamLeader,WindowsEngineeringSupportHub(M/F/D)

gniezno, greater poland, poland FULL TIME Remote Friendly
The Brief

“Team Leader, Windows Engineering Support Hub (M/F/D) at VELUX. Skills: Team Leadership, Windows Engineering Support, CAD/PDM/PLM, Engineering Support, Technical Coordination, Stakeholder Management. Lead, coach, and develop the engineering support team. Manage onboarding and offboarding”

What You'll Achieve.

higher productivity; improved quality; stronger collaboration; delivering value together; stable development environments; well-coordinated workflows; deliver high-quality products efficiently and consistently

Industry & Context.

Problems you'll solve

technical problem-solving; problem-solving skills

Eligibility Requirements

participate in some occasionally business trips

What They're Looking For.

Must Have

Master's degree in Engineering or a related field, 4–7 years of experience in a CAD specialist or similar role, Proficiency in CAD/PDM tools (e. g. SolidWorks, SW-PDM) and CAD/PLM systems (e. g. Creo, Windchill), Experience in engineering support, development operations, or technical coordination, Good understanding of engineering systems, product development processes, and technical documentation, Ability to interpret and clearly communicate complex technical information, Comfortable working in cross-functional and international environments, Professional proficiency in spoken and written English, Coordination and stakeholder management skills, A structured, analytical, and detail-oriented approach, High motivation to drive success both individually and as part of a team, A service-minded attitude with problem-solving skills, A proactive, reliable mindset, with the ability to work independently and collaboratively, The ability to balance hands-on support with leadership responsibilities, Flexibility and adaptability in a dynamic environment

Nice to Have

Certification in CAD/PDM/PLM tools, Experience mentoring, coaching, or coordinating team activities (candidates without formal leadership titles but with relevant experience are also encouraged to apply)

What You'll Do.

and develop the engineering support team

Manage onboarding and offboarding

Plan and prioritize workload

Act as the main coordination point for engineering support

Build relationships with engineering leaders

Monitor performance and continuously improve team capabilities and service quality

Ensure clarity in roles

Support engineers with daily tasks and technical problem-solving

Assist with development tools

and engineering changes

Maintain and update documentation

Coordinate technical inputs across engineering

Identify and implement improvements in processes

Promote knowledge sharing

and onboarding within the team

How You'll Work.

Team & Collaboration

coordinating workflows; customer-oriented service mindset toward engineering and project stakeholders; cross-functional coordination; international environments; stakeholder management skills; work collaboratively; team collaboration

Communication Scope

clear communication; interpret and clearly communicate complex technical information; spoken and written English

Process & Methodology

planning, prioritizing workload, coordinating technical activities

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