Company
digital advertising
TeamLeader,TechnicalAccountManagement
“Team Leader, Technical Account Management. Skills: Team Leadership, Technical Account Management, Programmatic Advertising, Client Support. Lead, mentor, and support a Warsaw-based team. Manage day-to-day team priorities, workload, ownership, and delivery standards”
What You'll Achieve.
Ensure execution; Support complex cases; Continuously improving how the team works; Improve quality, efficiency, and consistency
Industry & Context.
Operational problem-solving; Troubleshooting; Resolving campaign setup, tagging, tracking, data, delivery, bidding, and performance-related issues; Identifying recurring operational issues, workflow gaps, or knowledge gaps
What They're Looking For.
Must Have
5+ years of experience in digital advertising, ideally within programmatic advertising, ad tech, campaign management, technical account management, or ad operations, 1-2 years of experience in team leadership, team coordination, mentoring, project ownership, or acting as a senior escalation point, Experience working with international clients, multiple markets, or distributed stakeholders, Strong understanding of the programmatic advertising ecosystem, including DSPs, RTB, DMPs, tagging, tracking, bidding, optimization, and campaign delivery, Hands-on experience with tools such as The Trade Desk, Google DV360, Xandr, Amazon DSP, or other Demand-Side Platforms, Experience with campaign troubleshooting, performance analysis, data interpretation, and operational problem-solving, Good understanding of data onboarding, audience targeting, first-party and third-party data, hashed emails, MAIDs, and related activation workflows, Strong ownership mindset and ability to coordinate priorities across a team, Good judgment in assessing urgency, risk, workload, and escalation paths, Excellent communication skills, with the ability to explain complex technical topics clearly to technical and non-technical stakeholders, Fluency in English and Polish
Nice to Have
Experience working with Tier 1 clients, large agencies, or enterprise-level advertisers, Experience improving operational processes, building team workflows, or implementing delivery standards, Familiarity with Google Tag Manager, HTML, JavaScript, SQL, or Python, Experience with Google Analytics, Adobe Analytics, or similar analytics platforms
What You'll Do.
and support a Warsaw-based team
Manage day-to-day team priorities
and delivery standards
Support team members’ development through coaching
Oversee the team’s technical and operational support for campaign launches
Act as the first escalation point for complex challenges
Help the team resolve campaign setup
and performance-related issues
Translate complex technical topics into clear
practical explanations
Identify recurring operational issues
Implement practical improvements
Support the adoption of tools
and operating standards
Monitor selected team KPIs and use them to improve quality
How You'll Work.
Team & Collaboration
Work closely with Sales, Client Development, Product, Engineering, Creative, and other technical teams to ensure smooth project execution
Communication Scope
Excellent communication skills; Ability to explain complex technical topics clearly to technical and non-technical stakeholders
Process & Methodology
Manage day-to-day team priorities, Coordinate priorities across a team, Assess urgency, risk, workload, and escalation paths
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