Company
Healthcare
TeamLeader
Neural analysis suggests this role is
optimal for Lead candidates.
“Team Leader. Skills: Patient care management, Operational metrics, Resource planning. Provide support to Medical Providers, Radiologic Technologist, and. Complete all activities accurately, with high quality and”
What You'll Achieve.
Drive KPIs; Strategic Initiatives
Industry & Context.
Must pass MVR background check
What They're Looking For.
Must Have
High school diploma or equivalent required, 2+ years of Medical Assistant experience, 5+ years of experience or (medical) military experience, One of the following certifications is required (or must obtain within 15 months of hire): ARMA, CCMA, CMA, RMA, NCMA, NRCMA, Graduate of an Accredited School of Nursing or LPN or RN, EMT – Emergency Medical Technician, CNA - Certified Nursing Assistant, Valid State Driver’s License, Basic Life Support (BLS) required at time of hire, Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date
Nice to Have
Graduate of a Medical Assistant Program preferred, 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred, Knowledge of medical terminology strongly preferred
What You'll Do.
Provide support to Medical Providers
Radiologic Technologist
Complete all activities accurately
with high quality and
Conduct monthly inventory
Assist in resolving patient concerns
Provide weekly oversight of calibrator calls
Drive KPIs and Strategic Initiatives
Perform site walk-throughs
Assist center with patient rushes
Step in last minute to fill open shifts/call
Assist with MOD duties
Conduct performance review
Assist in training and assessment of team members
Participate in interviewing
Provide feedback on new hire selection
Conduct patient registration
Secure required paperwork and insurance documentation
Verify insurance and patient eligibility
Schedule patient appointments
Coordinate provider referrals
Answer patient questions regarding their care
Keep patients informed of their status
Inform technical staff of patient flow
Prepare patients for examination
Conduct interviews to verify patient information
Record medical information
Confirm purpose of visit
Perform preliminary physical test
Escalate critical cases to provider
Conduct point of care testing
Provide patient information to provider
Ensure providers have medical supplies
Complete order sheets to maintain supply inventory
Check expiration dates on supplies
Maintain medical records
Scan charts to patient files
Collect and sort daily incoming and outgoing postal
Ensure reception is well maintained
Conduct courtesy call-backs for patient follow-up
Perform opening and closing duties
Perform end-of-day communication
Follow operating instructions to perform and document daily
Perform calibration of equipment
Maintain Quality Assurance/Quality Control logs for equipment
Troubleshoot breakdowns
Perform preventive maintenance
Submit repair tickets
Partner with Market PBP to issue DANs/PIPs
Assist Market Specialist with call out management
How You'll Work.
Team & Collaboration
Collaborative manner
Communication Scope
Written communication skills; Verbal communication skills
Full Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing! _We 're committed to bringing passion and customer focus to the business._ Job Description Department: Center Operations Entity: Team members affiliated with Joint Ventures Location: O'Fallon, MO, Lake Saint Louis, MO and Wentzville, MO **Job Relationships** Responsible to: Regional Operations Manager Assignments received from: Regional Operations Manager, On-Site Manager Positions supervised: Rad Techs, Medical Assistants, Patient Care Coordinator **Job Summary** In a collaborative manner, the Team Leader will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Team Lead completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. **Job Requirements** Education * Graduate of a Medical Assistant Program preferred * 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred * CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required * High school diploma or equivalent required Work Experience * 2+ years of Medical Assistant experience * 5+ years of experience or (medical) military experience in lieu of required certifications listed below * Knowledge of medical terminology strongly preferred Required Licenses/Certifications One of the following certifications is required (or must obtain within 15 months of hire): * ARMA- American Registry of M
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