Griffith University
Higher Education
TeamLeader-Academic&ProgramServices
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optimal for executive candidates.
“Team Leader - Academic & Program Services at Griffith University. Skills: operational leadership, academic support services, program management, continuous improvement. Lead and support a high-performing team across the Gold Coast and Logan-Nathan campuses. Deliver high-quality administrative support for academic programs and courses within the Group”
What You'll Achieve.
driving operational excellence; delivering exceptional academic support services; shape a high-quality, student-centred learning experience; ensuring efficient and consistent program services; contributing to continuous improvement and strategic planning; building partnerships that enhance both student engagement and academic outcomes; achieve strategic goals aligned with the Group and University; contributing to a positive student experience
Industry & Context.
solving complex challenges; A strategic mindset with a hands-on approach to solving problems
may be required to work across other locations
What They're Looking For.
Must Have
At least four years of relevant experience, or an equivalent combination of skills and experience, leadership and team management skills, Proven ability to manage complex processes and deliver improvements, Excellent communication and stakeholder engagement capabilities, A strategic mindset with a hands-on approach to solving problems, A commitment to delivering outstanding service and contributing to a positive student experience, Unrestricted working rights
What You'll Do.
Lead and support a high-performing team across the Gold Coast and Logan-Nathan campuses
Deliver high-quality administrative support for academic programs and courses within the Group
Provide expert advice on program management
and student engagement strategies
Identify and implement improvements that enhance the student experience and service delivery
Manage key projects and reporting aligned to operational and strategic outcomes
Promote a culture of professionalism
continuous improvement
and service excellence
How You'll Work.
Team & Collaboration
Lead and support a high-performing team; Collaborate with stakeholders to achieve strategic goals aligned with the Group and University
Communication Scope
Excellent communication and stakeholder engagement capabilities
Process & Methodology
Manage key projects and reporting aligned to operational and strategic outcomes
Full Job Description
Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Are you passionate about driving operational excellence and delivering exceptional academic support services? Griffith University’s Health Group is seeking an experienced and motivated Team Leader - Academic & Program Services to lead our dedicated program services team and help shape a high-quality, student-centred learning experience. As the Team Leader, you’ll provide operational leadership across course and program administration, guiding a collaborative team that supports the Group's academic programs. You will be responsible for ensuring efficient and consistent program services, managing a discrete portfolio, and contributing to continuous improvement and strategic planning. This is your chance to lead from the front, solving complex challenges, implementing process improvements, and building strong partnerships that enhance both student engagement and academic outcomes. Key Responsibilities * Lead and support a high-performing team across the Gold Coast and Logan-Nathan campuses. * Deliver high-quality administrative support for academic programs and courses within the Group. * Provide expert advice on program management, review processes, and student engagement strategies. * Identify and implement improvements that enhance the student experience and service delivery. * Collaborate with stakeholders to achieve strategic goals aligned with the Group and University. * Manage key projects and reporting aligned to operational and strategic outcomes. * Promote a
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