Roche

pharmaceutical, biotechnology, or regulated healthcare technology

TeamLead,RDTOnsiteServices

rotkreuz, zug, switzerland FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Team Lead, RDT Onsite Services at Roche. Skills: People leadership, Product/service management, Program management, Software development understanding, Service delivery understanding, Architecture understanding, Agile mindset, Stakeholder management, Financial and resource management. Oversee people, budget, and services for high-quality onsite services. Develop team members' capabilities and mentor career journeys”

Industry & Context.

pharmaceutical, biotechnology, or regulated healthcare technology
Problems you'll solve

Resolve complex systemic impediments; Resolve cross-functional roadblocks

Eligibility Requirements

Presence five days a week on-site

What They're Looking For.

Must Have

10 + years of experience in people leadership, product/service management, or program management, 2 + years in the pharmaceutical, biotechnology, or regulated healthcare technology industry, Bachelor's or advanced degree with a specification in Business or IT, Deep understanding of software development, service delivery methodologies, and solution/information/process architecture, Keen IT market focus, Fluent German language skills

Nice to Have

Passion for innovation, Lean and agile mindset, Enterprise approach that focuses on delivery through collaboration, Ability to navigate ambiguity and manage risks progressively, Resilience to remain calm under fire during high-pressure situations, Servant and creative leadership (VACC), Executive presence, Intellectual curiosity, Integrity

What You'll Do.

and services for high-quality onsite services

Develop team members' capabilities and mentor career journeys

Remove roadblocks and set clear performance goals for the team

Foster healthy team dynamics

Oversee individual contributors to lead software and service delivery

Create efficiencies in collaboration

Ensure onsite service excellence

infrastructure stability

and optimal user experience

Co-create long-term technical vision for the product portfolio

Ensure successful delivery and feature shipment

Manage technical priorities and dependencies

Ensure deliverables align with local business needs and global standards

Define success metrics

Lead process re-engineering efforts

Present technical insights and optimization strategies to senior leadership

operational costs (OPEX)

infrastructure upgrades (CAPEX)

Support business cases for large initiatives

Optimize resource allocation across projects

Manage relationships with senior-level stakeholders

Translate complex IT requirements into business value

Shield the team from scope creep

Break down organizational silos

Empower teams to act autonomously

Drive initiatives to improve engineering processes

Manage the talent pipeline for future needs

Resolve cross-functional roadblocks

How You'll Work.

Team & Collaboration

Foster a culture of radical candor, accountability, and psychological safety; Design initiatives to improve collaboration; Guide distributed, multi-time-zone teams through organizational shifts, site transitions, or critical system failures; Ensure deliverables align with global standards; Create efficiencies in collaboration; Manage stakeholders; Manage relationships with senior-level stakeholders; Translate complex IT requirements into business value for site heads; Negotiate priorities; Shield the team from scope creep; Break down organizational silos; Empower teams to act autonomously; Resolve cross-functional roadblocks blocking agile release trains or program teams

Communication Scope

Open dialogue; Translate complex IT requirements into business value; Create clarity about outcomes

Process & Methodology

Program management, Product/service management, Manage technical priorities and dependencies, Manage vendor contracts, Support business cases for large initiatives, Optimize resource allocation across projects, Negotiate priorities

Full Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position Workforce Enablement (WE) is the home for employee-facing products, services, and experiences within RDT, delivering digital tools and support to empower our workforce globally. Within WE, the Onsite Enablement organization acts as the heartbeat of our physical presence, serving as the bridge between digital strategy and local execution. We ensure that every site—from R&D labs to corporate hubs—operates with seamless, cutting-edge technology services. Our ultimate mission is to provide a frictionless workplace where technology empowers our people to focus on what matters most: improving patient lives. As the Team Lead for RDT Onsite Services in Rotkreuz (Engineering Manager), a role requiring your presence five days a week on-site, you will be accountable for the people, budget, and services required to deliver a high-quality offering for our employees. You will focus on developing your team members' capabilities, encouraging them to self-define their career journeys while supporting them by removing roadblocks and setting clear performance goals. By fostering healthy dynamics, a sustainable pace, and the right skill sets, you will oversee a team of individual contributors to lead software and service delivery, manage stakeholders, and create efficiencies in collaboration to ensure onsite service excellence, infrastructure stability, and an optimal user experience. ### The Opportunity * **Team Development & Culture:** Proactively identify future-focused capabilities, oversee technical and soft

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