Grab
superapp
TeamLead,MerchantAcquisition
Neural analysis suggests this role is
optimal for mid candidates.
“Team Lead, Merchant Acquisition at Grab. Skills: Merchant Acquisition, Sales Operations, Business Development. Drive end-to-end GrabMart's merchant acquisition. Optimizing merchant operations to ensure scalable growth”
What You'll Achieve.
Scalable growth; Enhance GrabMart's supply coverage and quality to align with vertical growth targets; Successful contract signage; Long-term partnership growth; Sustainable profitability for both parties; High-quality, efficient, and scalable activation pipeline across diverse merchant categories; New merchants are activated and transition smoothly from acquisition to daily management; Align acquisition efforts with overall business goals; Enhance overall merchant experience on the GrabMart platform
Industry & Context.
What They're Looking For.
Must Have
2+ years of experience in sales, business development, or merchant acquisition, Communication: both Thai and English, Experience to work as part of a team and dynamic culture., Proficiency in Microsoft excel (can perform complex functions) to generate insights, track performance, Proficiency in SQL or similar database query language
Nice to Have
Understanding of Quick commerce or E-commerce landscape, O2O (offline-to online) or retail tech industry, Experience in e-commerce or food delivery industry, Knowledge of digital marketplaces and online grocery delivery services
What You'll Do.
Drive end-to-end GrabMart's merchant acquisition
Optimizing merchant operations to ensure scalable growth
Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets
Manage the end-to-end retail acquisition
from identifying prospects to successful contract signage
presentations that persuade merchants to partner with GrabMart
Lead contract negotiations to secure favorable terms
with a focus on long-term partnership growth and sustainable profitability for both parties
Develop customized partnership proposals that address the needs and goals of each merchant
Improve and standardize the onboarding structure and processes to provide a high-quality
and scalable activation pipeline across diverse merchant categories
Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management
Implement and maintain a tracking system for merchant acquisition metrics
How You'll Work.
Team & Collaboration
Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management; Work with related partners to align acquisition efforts with overall business goals; Contribute to the development of strategic projects to enhance overall merchant experience on the GrabMart platform
Communication Scope
Thai; English
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team GrabMart, an online delivery service, is looking for a dynamic Merchant Acquisition and Sales Operations Associate to join our team in Bangkok. You will drive end-to-end GrabMart's merchant acquisition while optimizing merchant operations to ensure scalable growth. The Critical Tasks You Will Perform Strategic Acquisition and Execution * Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets. * Manage the end-to-end retail acquisition, from identifying prospects to successful contract signage. Sales & Partnership Negotiation: * Deliver clear, presentations that persuade merchants to partner with GrabMart. * Lead contract negotiations to secure favorable terms, with a focus on long-term partnership growth and sustainable profitability for both parties. * Develop customized partnership proposals that address the needs and goals of each merchant. Acquisition Optimization and Operations: * Improve and standardize the onboarding structure and processes to provide a high-quality, efficient, and scalable activation pipeline across diverse merchant categories. * Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management. * Implement and maintain a tracking system for merchant acquisition metrics. Collaboration : * Work with related partners to align acquisition efforts with overall business goals. * Contribute to the development of st
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