TeamLead-EpicRadiant

**POSITION SUMMARY:** Oversees a team of analysts responsible for the coordination, training and implementation of Epic Radiant and other clinical applications (e.g. Powerscribe). Their primary responsibility is to ensure that applications are well supported and that implementations are properly executed to meet organizational standards. The Team Lead must posses a thorough understanding of medical terminology, technology and clinical workflows. As an assigned application and department liaison, this position will be responsible for coordinating training, troubleshooting, configuration and error resolution for new and existing applications. This position involves working closely with end-users and ITS management staff to manage the development and implementation of new features and functions. The Team Lead partners with their assigned departments and helps to identify user requirements, utilize available technologies, develop detailed interface and conversion specifications and recommend software solution options. For large scale projects, this role will take the lead in the development and implementation of new features or enhancements. Projects are likely to include; identifying user requirements, developing detailed interfaces, planning for system conversions and recommending software solution options. For other projects, this role will provide oversight and project management to a team of analysts. **Position:** Team Lead - Epic Radiant **Department:** Ancillary Systems **Schedule:** Full-Time **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Provides supervision of a team of analysts that provide day to day support of a group of assigned applications: * Ensuring that support procedures are clearly documented and kept up to date * Developing support practices that support high availability of systems while maximizing the capabilities of the system * Providing on-call support if needed. * Ability to identify, triage and resolve issues * Performing routine system mainten