TeamLead

**CircusTrix, LLC dba** **Sky Zone** **Team Lead** **Part-time** **Onsite** **JOB DESCRIPTION** **POSITION OVERVIEW** The Team Lead is an entry-level leadership position designed to give employees delegation and ownership responsibilities during a park shift. Team Leads are trained in basic leadership skills and principals to help effectively support daily park operations and mentor other Team Members. **QUALIFICATIONS** * ** _18 years of age or older._** * Demonstrates leadership and initiative either through a formal leadership role or within their work, schooling, or extracurricular experiences. * Minimum of 6 months of work experience ideally within a high-volume customer service industry such as retail, restaurant, fitness, or recreation. * Retail sales and/or amusement park or entertainment industry experience are all considered a plus. * Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems. * Is available to work nights, weekends, and holidays as needed. * Is reliable, coachable, self-motivated, and organized. **RESPONSIBILITIES** Team Leads report to and support the park’s management team by being out in the park providing on-the-spot leadership where needed. When things are busy, they’re the first to jump in where help is needed most. They’re also responsible for providing Managers with important updates or customer service issues if the park is busy and other Team Members can’t leave their station. Responsibilities include – * Providing the necessary delegation to Team Members so shifts across all departments can run as smoothly as possible. * Providing hands-on support to Team Members by jumping into any department when extra help is needed (i.e. café, birthday parties, front desk, etc.). * Execution of membership sales at the front desk and being on the lookout for potential sales opportunities while walking the park or assisting in other departments (by creating memorable moments for our guests, provi