Career Team
TeamLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Team Lead at Career Team. Skills: Staff leadership, Operational support, Program quality. Provide frontline leadership. Provide operational support”
What They're Looking For.
Must Have
Frontline leadership experience, Operational support experience, Staff coaching and development experience, Customer service delivery experience, Program quality experience, WIOA policies implementation experience, Background check completion
What You'll Do.
Provide frontline leadership
Provide operational support
Support daily office operations
Coach and develop staff
Deliver customer service
Maintain program quality
Maintain reduced caseload
Serve as first point of escalation
Ensure consistent implementation of WIOA policies
Ensure consistent implementation of procedures
Ensure consistent implementation of performance expectations
Build staff capacity of workforce funding sources
Build staff capacity of industry providers
How You'll Work.
Team & Collaboration
Cross-functional coordination
Full Job Description
Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. TITLE: Team Lead REPORTS TO: Project Director LOCATION: Napa County, CA EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is hiring a Team Lead, guiding our talented team to new heights of productivity and collaboration. This position provides frontline leadership and operational support for assigned offices. This role supports daily office operations, staff coaching and development, customer service delivery and program quality while maintaining a reduced case load as needed. The Team Lead serves as the first point of escalation for routine staff and participant issues and works closely with the Project Director to ensure consistent implementation of WIOA policies, procedures and performance expectations. Here at Career Team, the Team Lead is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: 401k with a generous employer match; Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans; Disability insurance; Supplemental insurance; Paid holidays and paid time off, offered on an accrual basis. Your Impact on Career Team’s Success: Staff Leadership while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive
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