Career TEAM
workforce development
TeamLead
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Team Lead at Career TEAM. Skills: process management, cross-functional coordination, vendor/stakeholder management. Provide oversight and coaching to Career Advisors. Approve enrollment applications and funding requests”
What You'll Achieve.
Drive customer success and positive outcomes for contractual measures; Maximize performance forecasting and to ensure financial sustainability and success
Industry & Context.
Assist Career Advisors to remove customer barriers
100% onsite, Position may require local travel up to 40% of the time, Employment is contingent upon successful completion of a background check
What They're Looking For.
Must Have
Experience and knowledge of WIOA and workforce development contracts/programs, Ability to give presentations and workshops (public speaking), Demonstrated ability to be highly detail oriented in order to successfully meet program requirements, One year of experience working with unemployed and underemployed individuals, Exceptional time management skills to meet deadlines and work under pressure, Excellent verbal and written communication skills, A Valid Driver’s License
What You'll Do.
Provide oversight and coaching to Career Advisors
Approve enrollment applications and funding requests
Assess caseload shape and report out monthly
Train in case management activities
Assist with day-to-day operations
Oversee a team of Career Advisors staff
and maintain a caseload
Track customers’ progress in training and job search activities
Case notes all interactions with customers
Develop and implement casework service plans
Assist Career Advisors to remove customer barriers
Develops and implements strategies to incorporate performance objectives
Helps drive customer success and positive outcomes
Provides training and career coaching on assessments
Prepares and presents reports of activities and accomplishments
Build partnerships with community organizations
Support Career Advisors who work in the community
Ensure compliance and data tracking metrics
Provide staff development
coaching and training
Generate and perform staff evaluations
Provide leadership and direction to maximize performance
Work in partnership with quality assurance and leadership team
Support Executive Director in day-to-day operations
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed
How You'll Work.
Team & Collaboration
Work in partnership with quality assurance and leadership team to build processes and team cultural understanding; Support Executive Director in day-to-day operations, program development, and staff development
Communication Scope
Excellent verbal and written communication skills; Ability to give presentations and workshops (public speaking)
Full Job Description
Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. TITLE: Team Lead REPORTS TO: Executive Director LOCATION: Merced, CA EMPLOYMENT TYPE: Full-Time, Exempt Employee Career TEAM is looking to hire a dynamic Team Lead to support and lead a team of Career Advisors serving WIOA Adult and Dislocated Workers and Unemployed Job Seeker customers and connect them to high-quality jobs across Merced County, CA. Work will be performed under the WIOA (Workforce Innovation Opportunity Act) Program underneath the WorkSource umbrella in Atwater, Los Banos in Merced County. The Team Lead will be responsible for providing oversight and coaching to the Career Advisors, approving enrollment applications and funding requests for training and support services, assessing caseload shape and report out monthly, training in case management activities related to the WIOA program design, and assisting with day-to-day operations of the Career Advisors. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. The Team Lead is an integral part of our team and will assist us with our mission of accelerating the human condition! If you have the heart to serve this community and the drive to do so, we want to meet you. Experience is not mandatory; however, character is. Career Team also offers a competitive package including: 401k with a generous employer match; Medical, dental, and vision insurance with an employee-sponsored HSA
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