TeamleadAR

**_Job Family_ :** EBO Accounts Receivable (India) **_Travel Required_ :** None ** _Clearance Required_ :** None ** _What You Will Do_ :** * Should be able to manage a team of 15 to 20 FTE’s. * Ensure seamless day-to-day operations with consistent delivery against productivity, quality, and SLA targets. * Monitor workflow, identify gaps, and implement timely corrective actions to maintain operational stability. * Establish clear expectations, track individual and team performance, and provide structured coaching to drive results. * Foster a culture of accountability, collaboration, and continuous performance improvement. * Maintain adherence to defined quality standards through regular audits and structured RCA/CAPA initiatives. * Responsible for identifying production and quality issues and putting plans in place for improvement as per the policy. * Ensure compliance with established operational policies and procedures. * Support effective denial resolution and contribute to AR optimization through timely follow-ups and issue identification. * Analyse recurring denial trends and collaborate on corrective measures. Should review the inventory on daily basis and track inflow to make sure we are handling the inventory and allocation strategy done appropriately. * Identify operational inefficiencies and support implementation of process improvements to enhance productivity and accuracy. * Collaborate with internal stakeholders and support reporting, operational updates, and escalation management as required. * Should be responsible for driving KPI Metrics, operational performance, process improvements, and stabilization. * Will be responsible to resolve queries, account reviews and provide training in case required. * Ensures daily update acknowledgements are sent promptly. Will be responsible to lead internal and external emails. * Should work towards team engagement and retention/absenteeism. * Should be good in Denial Management and should have knowledge of Medicare