Jll
TeamLead,AnalyticsServices
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“Team Lead, Analytics Services at Jll. Skills: Team leadership, Project management, Sustainability consulting, Client relationship management, Analytics. Manage a multidisciplinary team supporting JLL's Sustainability Consulting services. Focus on team development, delivery strategy and quality, and team stakeholder relationship management and growth”
Industry & Context.
Lateral thinking and problem-solving abilities; Provide solutions for improved project delivery
What They're Looking For.
Must Have
Demonstrable background in team management and people leadership with proven ability to coach and develop talent, project management experience with financial accountability for project delivery, 7-10 years of professional work experience, Experience in sustainability and/or compliance reporting, or consulting analytics, Advanced proficiency in Microsoft Excel, Advanced client-facing and communication skills with ability to build strategic relationships, Lateral thinking and problem-solving abilities, Ability to multi-task and manage priorities and deadlines effectively across multiple projects, Responsible for playing a leadership role to effectively deliver services to clients and stakeholders
Nice to Have
Experience with real estate and building performance, Technical experience in environmental reporting software and manipulating large datasets, Experience managing multidisciplinary teams across different business functions, Demonstrated ability to balance strategic vision directives with operational execution
What You'll Do.
Manage a multidisciplinary team supporting JLL's Sustainability Consulting services
Focus on team development
delivery strategy and quality
and team stakeholder relationship management and growth
Provide day-to-day engagement management ensuring successful project execution and client satisfaction
Oversee project delivery with strategic guidance and senior client relationship management
Manage multiple complex projects or single large-scale strategic initiatives with full financial accountability
Build and manage strategic client relationships while consistently monitoring project profitability and risk mitigation
Onboard new clients and support proposal development
Set timeline and steps to deliver on time for team
Involvement in scope expansions
and promotion of Sustainability Services
Lead and manage a multidisciplinary team of Sustainability experts
Play active role in recruiting and workforce strategy through effective management and coaching
Transfer knowledge across the organization
Manage project delivery
and workflow across the team
Support team development and implementation of standardized processes and technology
Oversee governance and quality activities to meet key performance outcomes
Balance resourcing allocation and provide solutions for improved project delivery
Drive continuous improvement in service delivery and operational efficiency
Identify and implement ideas for improvement of products and services
Support alignment of approaches across the team
Serve as trusted advisor to clients while ensuring high satisfaction and long-term retention outcomes
Ensure team provides consulting and technical advisory services to clients for sustainability and compliance reporting requirements
Nurture strategic business partner relationships that lead to additional opportunities
Partner with leadership on creation of new business proposals
Identify strategic areas for new business development with clients and stakeholders
Provide support or lead implementation of proposed solutions
How You'll Work.
Team & Collaboration
Manage a multidisciplinary team of Sustainability experts; Play active role in recruiting and workforce strategy through effective management and coaching; Seek opportunities to transfer knowledge across the organization to help others learn and grow professionally; Manage project delivery, task allocation, and workflow across the team; Work with regional leadership to support team development and implementation of standardized processes and technology; Liaise with various levels of client and JLL management to refine efforts, present potential sustainability initiatives for implementation, and present results; Provide guidance for others in team and throughout projects; Multiple examples of cross-functional team collaborations
Communication Scope
Proficient writing and verbal communications; Ability to avoid overcomplicating, especially in stakeholder-facing situations; Able to independently and confidently communicate with stakeholders in situations of uncertainty and/or when further investigation is required; Liaison with various levels of client and JLL management; Understand and effectively communicate 'the why' behind decisions; Clearly and quickly explain critical or time-sensitive tasks that need to be done and when they need to be completed
Process & Methodology
Engagement management, Project execution, Project delivery, Timeline management, Scope management, Financial accountability for project delivery, Risk mitigation, Resource allocation, Workflow management
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Role Overview:** The Team Lead, Analytics Services is a leadership position responsible for managing a multidisciplinary team supporting JLL's Sustainability Consulting services. This role focuses on team development, delivery strategy and quality, and team stakeholder relationship management and growth. This position requires strategic thinking, operational excellence, and the ability to develop talent in matrix organization. **Key Responsibilities:** **Engagement & Project Leadership:** * Provide day-to-day engagement management ensuring successful project execution and client satisfaction across multiple complex initiatives * Oversee project delivery with strategic guidance and senior client relationship management * Manage multiple complex projects or single large-scale strategic initiatives with full financial accountability * Build and manage strategic client relationships while consistently monitoring project profitability and risk mitigation * Work with regional leadership to onboard new clients and support proposal development with compelling value propositions and strategic solutions * Take ownership of setting timeline and steps to deliver on time for team, projects, and accounts in scope * Hands-on involvement in scope expansions, delivery, and promotion of Sustainability Services **Team Leadership & People Development:** * Lead and manage a multidisciplinary team of Sustainability experts * Play
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