Adyen

FinTech

TeamLeadAccountManagement

$130–170k Chicago, Illinois, United States FULL TIME
The Brief

“Team Lead - Account Management at Adyen. Manage and grow a portfolio of merchants. Build strong relationships with key stakeholders”

What You'll Achieve.

Grow merchant portfolio; Increase merchant satisfaction; Drive merchant retention; Achieve upsell/cross-sell targets

Industry & Context.

FinTech

What You'll Do.

Manage and grow a portfolio of merchants

Build strong relationships with key stakeholders

Drive merchant satisfaction and retention

Identify opportunities for upselling and cross-selling

Act as the main point of contact

Understand merchant business needs

Provide strategic advice and solutions

Collaborate with internal teams

Ensure successful onboarding and integration

Monitor merchant performance

Address merchant issues and escalations

Gather merchant feedback

Contribute to product development

How You'll Work.

Team & Collaboration

Internal teams; Sales; Product; Support

Communication Scope

Client presentations; Merchant communication

Free ATS check

Applying for this Team Lead - Account Management role?

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