Adyen

FinTech

TeamLead-AccountManagement

$130–170k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Team Lead - Account Management at Adyen. Manage and grow a portfolio of merchants. Build strong relationships with key stakeholders”

What You'll Achieve.

Grow merchant portfolio; Increase merchant satisfaction; Drive merchant retention; Achieve upsell/cross-sell targets

Industry & Context.

FinTech

What You'll Do.

Manage and grow a portfolio of merchants

Build strong relationships with key stakeholders

Drive merchant satisfaction and retention

Identify opportunities for upselling and cross-selling

Act as the main point of contact

Understand merchant business needs

Provide strategic advice and solutions

Collaborate with internal teams

Ensure successful onboarding and integration

Monitor merchant performance

Address merchant issues and escalations

Gather merchant feedback

Contribute to product development

How You'll Work.

Team & Collaboration

Internal teams; Sales; Product; Support

Communication Scope

Client presentations; Merchant communication

Full Job Description

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H excellent communication and presentation skills are a must. You bring positive energy, and you’re not afraid to use humor to keep the work enjoyable and the team connected. You like thinking big picture and at scale—you want to find ways to serve more merchants effectively without simply adding headcount. You have a genuine interest in and technical aptitude for digital payments, subscription models, API-driven architectures, and the wider FinTech space. You understand the importance of DEI and actively integrate it into your decision-making. Please note: This role is a full-time position, based in our Chicago office (hybrid – 3 days per week onsite). Ready to meet us? If you are excited about this role, apply by clicking the link below. We can’t wait to meet you! The annual base salary range for this role is $130,000 - $170,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about

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