Bank Of America
TeamDeveloper
Neural analysis suggests this role is
optimal for Mid candidates.
“Team Developer at Bank Of America. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement, Trade Processing, Queue Management. Handling exceptions for Trade Processing & Queue Management. Liaising with multiple teams (Brokers/Desk/Onshore partners) for meeting the Service Level Agreements (KRI/KCI’s)”
What You'll Achieve.
Meeting the Service Level Agreements (KRI/KCI’s); Error free work culture; Seamless delivery; Ensure adherence to the SLA’s / Metrics – productivity, turn-around-time and accuracy; Exceed expectations
Industry & Context.
Analytical Skills; Results oriented individual with good problem solving skills
What They're Looking For.
Must Have
Good comm. Skills, Analytical Skills, Time Management, Excel, Good understanding of Global Capital Markets especially for Securities Upstream and Downstream flow, Ability to work effectively in a cross-cultural environment with significant ambiguity, and successfully adjust one's actions or behaviors to adapt to rapid changes and shifting priorities., Evaluation of governance routines/policies/procedures to ensure internal & external, good written and oral communications skills, Ability to prioritize and multi-task when faced with multiple deadlines, Organized and able to multi-task in a fast-paced environment, Excellent interpersonal positive team flexible, Willingness to learn and adapt to changes, Proactively recognize and recommend solutions to process inefficiencies, Client focused individual with the drive to exceed expectations, Results oriented individual with good problem solving skills, Eye for detail and Out of the Box Thinking
Nice to Have
Clearing/Settlements
What You'll Do.
Handling exceptions for Trade Processing & Queue Management
Liaising with multiple teams (Brokers/Desk/Onshore partners) for meeting the Service Level Agreements (KRI/KCI’s)
Handling the Adhoc Queries/Escalations raised either by Internal or External teams
Identify trends/themes and opportunities for reducing the manual intervention for error free work culture and create more automation opportunities
Drive client focus and risk culture to ensure seamless delivery
Maintain good connect with LOB partners and able to handle Issues and Escalations independently
Review daily Trade exceptions
Ensure adherence to the SLA’s / Metrics – productivity
turn-around-time and accuracy
Interact with multiple stakeholders on day to day activities
Drive Change – To identify workflow/systems inefficiencies and come up with new ideas for improvement and share the best practices with the team
Responding to Adhoc queries from internal and external clients
How You'll Work.
Team & Collaboration
Liaising with multiple teams (Brokers/Desk/Onshore partners); Interact with multiple stakeholders on day to day activities; Maintain good connect with LOB partners
Communication Scope
Good comm. Skills; good written and oral communications skills
Full Job Description
**Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** The purchase and sales team is responsible for resolving the exceptions for the Fixed income and Equity products that arise during the trade cycle (T+1), house vs street book reconciliations and resolve trade proof breaks, The team ensures that all the
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