TCSAdvisor

**TCS Advisor** Location – Skøyen, Norway **About Us** Lilleborg is part of the Diversey - Solenis group. We are a total supplier of cleaning and hygiene systems to the professional market. The most important customer segments are the food industry, hotels, restaurants/canteens, cleaning agencies and the public sector. Our business covers the entire value chain from product development and production to marketing, training and technical service. Lilleborg has a turnover of over NOK 500 million, and 125 employees. We are market leaders in most of our business areas. The company has a proud and strong history and, as of June 2024, became part of Diversey – Solenis. We offer an inclusive work environment and opportunities for both personal and professional development. **Key Aspects of the Role:** The TCS Advisor is responsible for the effective handling and communication of technical assignments, as well as distributing these assignments appropriately between internal technicians and external service partners, considering capacity, lead time, and the best possible service for our customers. The TCS Advisor has a particular responsibility for ensuring proper follow-up of technical assignments and accurate invoicing, especially in relation to key customers, particularly ISS. The TCS Advisor is part of the Technical Department and will primarily handle operational tasks, while also actively contributing within specific areas of expertise, improvement processes, and projects relevant to the role. The position will collaborate with several other internal functions within Lilleborg/Solenis. The role may be further developed and shaped with the employee’s involvement and input to improve internal collaboration and cooperation with customers, ensuring the highest level of service, follow-up, and communication for all parties. The role requires active engagement in building and developing one’s own professional competence. **Responsibilities** * Dispatcher – coordinate and ass