AtkinsRéalis
TCCLiaisonOfficer
“TCC Liaison Officer at AtkinsRéalis. Skills: coordination, incident handling, communication, operational decision-making, service reliability, safety standards. ensuring effective coordination between the Transportation Control Centre (TCC) and operational teams during the Operations & Maintenance (O&M) phase of a metro system. supports smooth traffic management, efficient incident handling, and seamless communication across all stakeholders”
What You'll Achieve.
effective coordination; smooth traffic management; efficient incident handling; seamless communication; real-time operational decision-making; timely information flow; service reliability; safety standards; operational continuity
Industry & Context.
Good problem-solving and decision-making skills
Ability to work in high-pressure environments, Ability to work in high-pressure, real-time environments
What They're Looking For.
Must Have
Bachelor’s degree in Transportation, Traffic Management, or related field, Minimum 5 years of experience in transportation or metro/rail operations, understanding of transportation management systems and control room operations, Experience in incident management and operational coordination, organizational and multitasking abilities, Excellent communication and interpersonal skills, Ability to work effectively in high-pressure, real-time environments, Good problem-solving and decision-making skills, Familiarity with operational procedures and safety standards
What You'll Do.
ensuring effective coordination between the Transportation Control Centre (TCC) and operational teams during the Operations & Maintenance (O&M) phase of a metro system
supports smooth traffic management
efficient incident handling
and seamless communication across all stakeholders
contributes to real-time operational decision-making
ensures timely information flow
helps maintain service reliability and safety standards
Facilitate coordination between the Transportation Control Centre (TCC) and operational teams
Ensure efficient traffic management and operational continuity across the metro network
Act as the primary liaison during incident response and service disruptions
Ensure timely communication
and resolution of operational issues
Support TCC in real-time monitoring and operational decision-making
Coordinate dispatch activities and ensure alignment with field teams
Maintain accurate and timely information flow between TCC and on-ground personnel
Assist in development and implementation of incident management protocols
Ensure adherence to safety standards and operational procedures
Collaborate with O&M Contractors
and Employer representatives
Support operational reviews
and performance assessments
How You'll Work.
Team & Collaboration
effective coordination between the Transportation Control Centre (TCC) and operational teams; seamless communication across all stakeholders; Collaborate with O&M Contractors, technical teams, and Employer representatives
Communication Scope
Excellent communication and interpersonal skills; timely communication; information flow
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