Warp
Fintech
TaxOperationsSpecialist
“Tax Operations Specialist at Warp. Skills: Payroll tax, Notice resolution, Agency communication. Decode payroll tax notices. Translate tax jargon”
Industry & Context.
Investigate issues; Resolve account discrepancies; Resolve penalties; Resolve registration issues
What They're Looking For.
Must Have
Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience), 2-4 years of payroll or payroll tax experience, Comfortable making phone calls to tax agencies, Research compliance requirements
Nice to Have
Multi-state payroll tax compliance experience, NY and CA experience a bonus, Experience with penalty waiver processes, Agency negotiations experience, Active CPA license, Background in high-growth SaaS or payroll/HR startup, Familiarity with third-party administrator workflows, Interest in process improvement and automation
What You'll Do.
Decode payroll tax notices
Guide founders through resolution
Draft letters to tax agencies
File responses to tax agencies
Represent Warp in conversations with tax agencies
Resolve account discrepancies
Resolve registration issues
Process state tax registrations
Assist with jurisdiction setup
Support quarterly filings
Maintain detailed case notes
Perform tax reconciliations
Flag compliance trends
Turn recurring issues into FAQs
Improve workflows through automation
Partner with Customer Support
Partner with Engineering
Partner with third-party administrators
Address client tax questions
Assist with end of year preparation
Assist with annual compliance processes
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Customer Support; Engineering; Product; Third-party administrators
Communication Scope
Translate complex tax concepts; Written communication; Verbal communication
Process & Methodology
Project management tools
Applying for this Tax Operations Specialist role?
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