Buncombe County

Government

TaxCollectionsSupervisor

$58–73k Asheville, North Carolina, United States FULL TIME
The Brief

“Tax Collections Supervisor at Buncombe County. Skills: Tax collections, Supervision, Payment arrangements. Supervise collection of taxes. Monitor assigned accounts”

Industry & Context.

Government
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

High School diploma or GED, 4 years of experience

What You'll Do.

Supervise collection of taxes

Monitor assigned accounts

Analyze assigned accounts

Administer assigned accounts

Assist with payment arrangements

Initiate actions to collect delinquent accounts

Post payments accurately

Resolve unique issues

Maintain departmental consistency

Keep in compliance with regulations

Oversee collection rate

Develop new ways to manage revenues

Develop new ways to collect revenues

Implement new ways to manage revenues

Implement new ways to collect revenues

Provide educational opportunities

Keep up to date with policies

Keep up to date with procedures

Read ownership on deed transfers

Decipher ownership on deed transfers

Ensure delinquent taxes are paid

Review complex accounts

Determine collection remedies

Refer accounts to attorneys

Begin foreclosure process

Update County website

Work directly with attorneys

Handle taxpayer complaints

Handle taxpayer issues

Respond to written correspondence

Create reports for collectors

Coordinate debit program

Process debit program

Oversee NC Debt Setoff program

Assist with telephone tree service

Send automated message

Supervise assigned staff

Ensure staff availability

Carry out interview process

Carry out hiring process

Ensure bills are accurate

How You'll Work.

Team & Collaboration

Work with taxpayers; Support team members

Communication Scope

Tactful communication

Process & Methodology

Project management

Free ATS check

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